We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1 Craignure hotels

Isle of Mull Hotel & Spa

3.0 of 5
Criagnure, Craignure PA65 6BB, Scotland
Hotel amenities
Isle of Mull Hotel & Spa
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Booking.com Priceline.com
and 5 more sites!
59%
Ranked #1 of 1 hotels in Craignure
Most recent review
Write a Review

533 reviews from our community

Traveller rating
    135
    149
    103
    81
    65
See reviews for
Families
87
 
Couples
259
 
Solo
12
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

Just back from a few days R&R on Mull. I stayed at this hotel 3 years ago and nothing has changed therefore it's just a wee bit tired looking. The Entrance could be spruced up - first impressions are everything. Our bedroom had a lovely view but the mattress should be replaced as the springs were sticking through. The area... More

Was this review helpful? Yes
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thanks for taking the time to post a review following your recent stay with us. I am pleased that overall you were happy with your stay. Your comments have been noted, we are always grateful for customer feedback, and various actions are being taken. We have on ongoing refurbishment programme internally and now that the weather is with... More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 June 2013 NEW

We bought the old 5pm deal and as experience has taught us weren't optimistic about hotel. We were very wrong on arrival the hotel has plenty of parking and reception very welcoming and efficient. We had our daughter and a crazy puppy and the staff were fine with this. The room was great with the most amazing view across the... More

Was this review helpful? Yes 1
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thanks for taking the time to post your review following your stay with us. I am so pleased that you enjoyed your stay and thanks also for your comments about some of the team members which has been passed on to them. We do hope to see you again soon. regards Neal Goldsmith General Manager More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 June 2013 NEW via mobile

Hot tub still as only 1 jet working . Spoke to locals hot tub only recently put back on as was not warm enough? . Seems to cater for walkers as rooms are a good hike from bar /restaurant - no soda water/juice available at all on draught only expensive small bottles. Service is inconsistent and lapsidasical . Food average... More

Was this review helpful? Yes 1
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thanks for taking the time to post a review following your recent stay with us. I sincerely apologise if the food was not to your taste, this is not a common issue and with 3 course tabled'hote, full a la carte and bar menu we can usually satisfy our customers and I am sorry if this was not... More

Melbourne
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 June 2013

Spent 8 days at this hotel recently and thoroughly enjoyed it. Great view from our room and lovely meals in the restaurant. All the staff, especially on reception and in the spa were very friendly and nothing was too much trouble. Would highly recommend to anyone visiting this area.

Was this review helpful? Yes
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thanks for taking the time to post your review following your stay with us. I am so pleased that you enjoyed your stay and that you were happy to inform others of this. We hope to welcome you again to the Isle of Mull soon. regards Neal Goldsmith General Manager More

Sudbury, Canada
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 June 2013

...the hotel may just be average lodging...BUT the dinners prepared by a Philipino chef ARE OUTstanding! Good views of the bay... Nice little path to town pubs... BUT wait until the chef REGALES you with his phaesant served with crispy polenta, amazing black pudding and a bean compote (cassoulet) that will knock you over!!!! the apps and desserts are fit... More

Was this review helpful? Yes
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thanks so much for taking the time to post your review. We are thrilled with your comments about the food and our lovely chef, thank you. We work hard to provide great food using local ingredients where we can source them. Sorry we could not let you take him back with you, but do visit again one day.... More

Morecambe
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 June 2013

We stayed two nights and the the first night was very noisy. We complained and were promised they would have a word the occupants. I wasn't very hopeful but it worked second night you could have heard a pin drop. Restaurant OK great views but pricey for what it is. Rooms a little tired had a very creaky bed. Pool... More

Was this review helpful? Yes
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thanks for taking the time to write your review following your stay with us,. I am so pleased to see that we were able to take action for you in connection with your complaint at the time, we are always available to speak with our customers and to try to solve issues immediately when and where we can.... More

Glasgow
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 June 2013

It's the small things that let this place down. Unlike other spa hotels in the chain there are no dressing gown or slipper supplied, which is especially disappointing given that there were no private showers in the spa area (only poolside ones) and it was a fair trek (through lounge areas) from the pool area to our room. Despite what... More

Was this review helpful? Yes
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thank you for taking the time to post your review following your stay with us. I am sorry if there were aspect of your stay that were a disappointment and that you feel we could do better. We certainly take on board all customer feedback and use this when and where possible to "do better". We do have... More

oxfordshire
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 30 May 2013

We had read the reviews here about this hotel before we went and they were about right. The Hotel is a little tired and could do with a bit of modernisation. The room was adequate but again could do with new bed, bathroom etc. It rained (no surprise) so the spa was excellent. Good size pool and sauna / steam... More

Was this review helpful? Yes
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thanks for taking the time to write your review following your stay with us. I was disappointed to think that you felt your stay was only average. We are, as with most hotels, on a rolling programme of refurbishment and improvement and this is constantly ongoing at the Hotel. I am pleased that your enjoyed the leisure facilities... More

Leicester, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 May 2013

Good things about this hotel: staff very helpful and friendly, room very clean, amazing views over the sea, Spa and pool available (but didn't use). Food - mediocre although service good. Bad thing - walls paper thin, so thin you can hear people breathing in the adjoining rooms! Expected more from this hotel for the money we paid.

Was this review helpful? Yes
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review
18 June 2013

Hello and thanks for taking the time to write your review. I am so sorry that you felt your stay with us was disappointing, this is certainly never our aim. I can assure you that all feedback from customers is welcome and this is used when and where possible to take immediate actions to improve or to form part of... More

Bathgate, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 28 May 2013

We visited the hotel on a great deal from 5pm.com. The only complaint we have is that it took over an hour to get our room, which could have been made easier with the offer of a coffee or drink (even a soft one) while we were waiting. Other than that food was great, rooms clean and spacious. We didn't... More

Was this review helpful? Yes
 
 
Isle of Mull Hotel & Spa
Check-in Check-in Check-out Check-out
 
 
Western Isles Hotel
Great value on a similar hotel
Tobermory, Isle of Mull
4 of 5 stars 303 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Craignure
Family-friendly
The Pierhouse Hotel
The Pierhouse Hotel 4.5 of 5 stars 239 reviews
Romantic
Oban Bay Hotel & Spa
Oban Bay Hotel & Spa 3.5 of 5 stars 654 reviews
Luxury
Cuillin Hills Hotel
Cuillin Hills Hotel 4.0 of 5 stars 358 reviews
Good for business
Kilcamb Lodge Hotel & Restaurant
Kilcamb Lodge Hotel & Restaurant 4.5 of 5 stars 188 reviews
Show Prices ABS:HotelCheckRates-d670747?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d277044?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d218172?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d270991?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Craignure
Western Isles Hotel 4.0 of 5 stars 303 reviews Park Lodge Hotel 4.0 of 5 stars 81 reviews Tiroran House 5.0 of 5 stars 133 reviews Arle Lodge 4.5 of 5 stars 28 reviews
Show Prices ABS:HotelCheckRates-d218129?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d651018?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d595722?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 1 hotels in Craignure, ranked by popularity

Been to Isle of Mull Hotel & Spa? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Hot tub(18)
  • Dining room(15)
  • Swimming pool(10)
  • Public area(5)
  • Friendly and helpful(4)
  • Sea view(4)
  • Very nice(3)
  • Very friendly(3)
  • Packed lunch(3)
  • Ferry terminal(3)

Additional Information about Isle of Mull Hotel & Spa

Address: Criagnure, Craignure PA65 6BB, Scotland
Region: United Kingdom > Scotland > The Hebrides > Isle of Mull > Craignure
Amenities:
Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 1 hotels in Craignure
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Sitting on the crescent of Craignure Bay with gardens that stretch to the water's edge, spectacular views across to the mainland can be enjoyed from every room or close by there are views of castles, beaches and the abundant sea life. Our new leisure center opened on the 1st March 2008. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Venere, Olotels, Hotels.com, HotelsClick and Tingo so you can book your Isle of Mull Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Isle Of Mull Hotel And Spa
Isle Of Mull Hotel Craignure
Hotel Isle Mull
Isle Mull Hotel
Isle Of Mull Hotel
Isle Of Mull Hotel & Spa Craignure

Owners: What's your side of the story?

If you own or manage Isle of Mull Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Isle of Mull Hotel & Spa
See lowest price for your stay*
Check-in Check-in Check-out Check-out
Show Prices