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Isle of Mull Hotel & Spa


Hotel class 3.0 of 5
Criagnure, Craignure PA65 6BB, Scotland
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Reviews you can trust

68% Recommend
3.5 of 5 stars 150 reviews
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By trip type
All (150)
[ Date ] [ Rating ]
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4 of 5 stars
SCOTLAND
4 Nov 2009 | Trip type: Friends getaway New

I stayed in this hotel a few years ago and swore I'd never go back. But after visiting the website decided to give it another chance and I'm glad i did. The new spa and pool are great and although they serve the community, at no time was it crowded. However if you want a treatment I suggest you book... more

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4 of 5 stars
scotland
25 Oct 2009 | Trip type: Couples

We have never stayed in a hotel with such pleasant staff. Nothing was too much trouble for them. The dining room staff were excellent, efficient and cheerful. Food was good. Our bedroom could have done with a bit of a face lift but all in all we had an excellent stay which was very good value in beautiful surroundings. more

Management response from
BobWalker, MAMAGER

Thank you for your kind words regards your recent stay with us and i will certainly pass these onto the staff concerned. It really is of assistance to us to hear from our guests with their views on their stay.

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3 of 5 stars
Dundee
19 Oct 2009 | Trip type: Couples

The location of the hotel is excellent with fantastic views from the rooms, the bar and restaurant. The food we had there was pretty decent as well and they have a really nice swimming. Their gym is very small but functional. Outside the hotel there is woodland and excellent walks along the coastline. My issue with the hotel was that... more

Management response from
BobWalker, MANAGER

Many thanks for taking the time to respond to your recent visit with us and i thank you for the constructive comments of your visit. We do appreciate our guests views from their stay with us.

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2 of 5 stars
scotland
13 Oct 2009 | Trip type: Couples

the rooms were very dated and could have done with a spring clean, the tv signal was terrible and the bed was uncomfortable, although the staff were helpful, it was not a very pleasant experience, as we were staying for a couple of days we wanted our towels changed and put them in the bath as requested, but found them... more

Management response from
BobWalker, Manager

Many thanks for your review further to your recent visit. Your points are taken on board and actually we have a planned painting excersie of all the bedrooms over the winter period together with other areas. Many thanks for taking the time to comment on your visit.

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5 of 5 stars
Stirling
12 Oct 2009 | Trip type: Couples

We spent 2 nights in the Hotel and could not fault it at all. Our room was lovely with beautiful views over the water. Hotel staffs were really pleasant, friendly and helpful. Nothing seemed to much bother! Food was excellent, complements to the Chef who again was extremely friendly. We also made use of the spa, which was an excellent... more

Management response from
BobWalker, Manager

Many thanks for your kind words regards yor recent visit with us and i will certainly pass your comments to the staff concerned.Mull is such a lovely island and is well worth the visit.

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3 of 5 stars
Kent
2 Oct 2009 | Trip type: Solo travel

Bit of a problem with our single room (on the stairs so noise from doors closing and bath/shower broken) but successfully swapped for a twin room in much better location. This hotel has the potential to be 4 star - if rooms and service were upgraded slightly, mattress would have benefited from topper pad, understand better TVs are on their... more

Management response from
BobWalker, Manager

Many thanks for your postive feed back after your recent stay with us. I do appreciate the time taken to tell us of your experience during your stay. We treat all our comments on tripadvisor very seriously and the contents are discussed at our weekly staff meeting which yours will be next Tuesday. Again my thanks.

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5 of 5 stars
scotland
1 Oct 2009 | Trip type: Family

We really enjoyed our stay at this hotel and would recommend it to friends. The food was excellent value with a choice of bar or restaurant, though the bar prices were a bit expensive. The rooms were clean and tidy but a bit tired. We found the staff to be very helpful and pleasant, and nothing seemed to be a... more

Management response from
BobWalker, Manager

Many thanks for your positive review of your recent stay with us. I will ceretainly pass on your remarks to the staff concerned. Again my thanks.,

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5 of 5 stars
Perth
1 Oct 2009 | Trip type: Couples

We recently stayed in this hotel during a two week spell of island hopping, a decision based purely on the trip advisor reveiws, and we were not disappointed. The staff were very professional and extremely accommodating, the food was excellent and very reasonably priced, with venison cooked to perfection and beautiful kippers for breakfast. The only faults I could find... more

Management response from
BobWalker, Manager

Many thanks for your comments and i will pass these onto the staff concerned. I domappreciate our guests taking their time to respond to the stay as it helps us focus on the training we need to give to our staff. Again many thanks

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3 of 5 stars
Quebec
29 Sep 2009 | Trip type: Solo travel

The single rooms (#31 in my case) are underneath the bar and dining rooms with a booming floor between the two... with mine beside the poorly soundproofed stairwell to the lower level... good luck getting a quiet moment with your thoughts before midnight ! No soap or shampoo which is strange for a hotel. The wifi internet signal was so... more

Management response from
BobWalker, Manager

Many thanks for your recent comments on your stay with us. We do appreciate the time our guests take to send their views. The wi-fi is really best in the public areas due to our location and the available signal. Sorry about this one. Sound proofing should not have been a problem however i will certainly investigate.

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4 of 5 stars
Edinburgh
23 Sep 2009

The hotel was very clean and comfortable and the food was good. The spa and pool were lovely and I enjoyed reasonably priced spa treatments. I was however, disappointed with my very small single room for which I had paid a sizable single room supplement. more

Management response from
BobWalker, Manager

Many thanks for your response to your recent stay and i will pass on your comments to the staff concerned. Regards the single supplement charge this has always been a bone of contention with the group agents and has been in place as long as i can remember and unfortunately i have little control over however your point is well...

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Isle of Mull Hotel & Spa Also Known As

  • Hotel Isle Mull
  • Isle Mull Hotel
  • Isle Of Mull Hotel
Address: Criagnure, Craignure PA65 6BB, Scotland