Unhelpful management and front office staff when dealing with problems with the room. Restaurant staff seemed helpful and friendly though. Room basic and noisy with paper-thin walls. Food basic. Good views. More

having stayed here last year i was hoping that the same excellent standards would be met. i was sadly disappointed. rooms tired and drab. wifi wouldnt work, empty breakfast trays and bowls at the help yourself buffet that you had to wait ages for to be replenished with luke warm food., repeated requests for basics such as milk, butter,coffee and... More

Stayed here 2 years ago and it was lovely ,unfortunately this stay was not as pleasant. Rooms were shabby and the reception toilets were disgusting . In definate need of complete refurbishment etc More

Whilst we've stayed at the IoM several times over the years, we must say that this one was no where near as good as all the previous occasions for a number of reasons. Whilst we accept that our stay was within a couple of weeks of their autumn closure, hopefully for refurbishment and redecoration, so basics were sadly very lacking.... More

A big thank you to everyone in the hotel for making us feel so welcome, Stayed two nights just before they were due to close down for a few months and everything was just right. Great spa facilities with amazing views from the pool area. Our room was nice and comfortable and overlooking the bay. On our last morning we... More

Me and husband at least spend 3 short breaks away per year, so we know a nice location and standards. We booked through Easybreaks and got what seemed a to good to be true deal!! when we arrived @ craignure you could see the hotel peeking out the trees so you couldnt miss it. it took us 5 mins approx... More

This is a large, comfortable hotel, just a few minutes drive from the ferry. We booked inadvanced and stayed for one week, dinner, B and B. The weekly rate we paid was a better deal then staying for a couple of nights. Our twin room (No.3) was comfortable, warm, clean and had TV and tea and coffee making facilities. The... More

enjoyed my weekend stay here,staff all helpful and friendly..rooms clean and was told by staff it was getting a face lift over the winter which will be nice....spa and treatments GREAT AND RELAXING...also grat to have a swimming pool...brackfast and evening meal lovely..would recommend a stay :) mull is a beatiful place and views from hotel were stunning... More

This hotel is easy to get to from the ferry from Oban to Craignure just 5mins. Views are stunning from the bedroom but beware of the weather! It rained solid for 2 days turning the garden into a lake making it impossible to walk down the path to the shore. The bar is well stocked with malt whiskies and the... More