Position excellent, restaurant quality good, friendliness of staff good! Front of House (public areas) were reasonable, but this hotel is tired and wouldn't rate as high as a Super 8 Motel in the States for the room, which was small and austere and on the ground floor (it felt like a basement) with very poor sound proofing from both above... more

This hotel is from the 70's era, the staff are friendly, the rooms are pleasant enough we were on the ground level ask for a room on the reception level as you get a better view. The Spa is excellent, the food is not bad and not good in fact we thought it reminded us of "wedding reception" food. The... more

stayed at this hotel on a 4 night walking package,everywhere was clean in our room and elsewhere in the hotel,all the staff were pleasant and courteous at all times especially at reception who were keen to pass on local knowledge and information.we have stopped at 6 hotels in the crerar chain and rate this hotel along with the ben wyvis... more

When I booked over the telephone I was told the best rate was £110 per 2 person per night B&B. However when we arrived we found a flyer advertising a rate of £139 per person for 3 nights inclusive of 3 course evening meal. After some negotation with the manager we were able to swap to the all inclusive rate.... more

Surely a room should be made ready by 1600hours both for initial occupation and later in the stay. Our room was not ready by 1630hours!! Breakfast OK except porridge (too floppy and failure to keep dishes ready. No appropriate arrangements for disabled persons more

When we got to our room the surfaces were dusty, the door squeaked loud enough to wake half the hotel, the main room light didn't work, the bathroom door wouldn't close, the TV remote was lost and the cold water tap didn't work. Some of these were quickly fixed when we reported them, others were not and we never got... more

My wife and I have just spent a four night break at the Isle of Mull Hotel, booked through Easybreaks as a "walking break" therefore we got dinner bed and breakfast plus packed lunch which was very good value. We thougt the quality of food was great and the service in the restaurant was excellent. The reception staff were also... more

Staying in a great hotel and getting uncharacteristically good weather aided a fabulous week on the Isle of Mull. If you enjoy coastal and dramatic Scottish highland views then Mull has it all to offer. One day was spent on IONA with it's tranquillity and famous Abbey well worth a visit, but to get the best a walk to the... more

I booked a weekend spa break for myself & sister after reading the review by the solo traveller i was a bit worried that i'd made a mistake booking this hotel i couldn't have been more wrong. Carrie met us at the ferry terminal what a lovely person couldn't have been more helpful. Morna at reception was so welcoming, the... more