This is the first hotel I have stayed at for many years where the hotel provided only a small bar of soap in the bathroom and nothing else - especially one part of an established chain and charging so much. The bathroom was very poorly cleaned. Bed was small and uncomfortable. The surcharges in the restaurant for deviating from the... more

The hotel is set on the side of the main sea route between Oban and Mull, Oban and Tiree and is used by leisure craft running up and down the soun. The hotel is designed so that you can do everything you want - swimming, eating, drinking, dancing, piano playing and shopping for local crafts without setting foot outside. That... more

Booked into the hotel on 13th May. My allocated room was not cleaned, I had eight chips on a meal that cost 8.75, the room water was cold and there was conflicting infomation about the pool closing time. I brought these concerns to the duty manager Sean. In front of about 40 people herwent crazy. Said he was sick of... more

The hotel has a lovely outlook from well appointed bedrooms and a spacious dining room. The staff were all friendly and very efficient. Meals were excellent, with good choices and excellent service. Large pool and outdoor hot tub were a wonderful extra.All in all excellent value and a very relaxing break. more

My partner and I stayed at this hotel for one night in April and enjoyed a comfortable stay overall. It was not the most promising start when we found ourselves standing at reception for 5 minutes being ignored by staff members serving others at the bar without even acknowledging us, and then to discover they had no record of our... more

Very good facilities in a well furbished hotel with a nice local feel evoked through modern a modern take on Scottish decor. Veryn good food including hearty bowl of porridge at breakfast. Highly recommended. more

Wonderful staff,great food.Beautiful spa with 2 excellent therapists.Superior in every way to Loch Fyne Hotel.We were welcomed by all from Manager to back of house staff.Can't wait to return.It was a lovely trip. more

Had a couple of days here to relax. Room, restaurant and spa facilities were all really well presented and comfortable. Shame the same couldn't be said of the gardens which really looked neglected. Food and drink from the bar menu was very tasty, but rather poor value for money. £10 for a burger with 5-6 chips seems a bit of... more

As part of a group of American tour operators and travel agents, I spent two nights at the Isle of Mull Hotel and Spa under the aegis of VisitScotland, the Scottish tourism board. My first challenge came with the bed mattresses. Since I have a bad back, I asked for a firmer mattress. When I was told that all mattresses... more