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Arrochar Hotel


Hotel class 3.0 of 5
Main Street, | Argyll & Bute, Arrochar, Loch Lomond and The Trossachs National Park G83 7AU, Scotland
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Reviews you can trust

55% Do not recommend
3.0 of 5 stars 53 reviews
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All (53)
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4 of 5 stars
nottingham
26 Sep 2009 | Trip type: Couples

My wife and I spent four nights at the Arrochar hotel and enjoyed every minute of our time there,good bedroom overlooking the Loch,fast and efficent service in the restaurant,although the staff seemed under pressure,perhaps having to cope with the numbers dining. more

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3 of 5 stars
Glamis, United Kingdom
25 Sep 2009 | Trip type: Friends getaway

Hotel really could be stupendous if it was refurbished - the location is outstanding. Bedrooms leave rather a lot to be desired, apart from either the hill/loch view which is marvellous, but for getting your head down, a quick shower, ( do watch out for hot water coming from both hot and cold taps in the basin though - you... more

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1 of 5 stars
MORECAMBE
23 Sep 2009 | Trip type: Couples

My wife and I checked into the hotel and from the beginning we did not feel welcome. We were given our key, no one offered to help with luggage and when we looked for the lift (not so obvious) we were told by an unidentified man that we were on the first floor and that the first floor was ''up... more

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2 of 5 stars
The Wanderer
20 Sep 2009

We stayed at The Arrochar Hotel with a coach party but our requirements are the same as any other hotel guest and we should not be expected to accept anything less. We were given the key to room 135 on arrival, situated at the end of a long corridor with a less than standard door width which could not be... more

Management response from
OHIML, General Manager

With respect, the policy of this hotel is to treat all guests in a similar manner regardless of whether they arrive by coach or privately. I would also like to point out that all of our rooms do meet with H&S regulations though this particular room, I agree, would not be suitable for a disabled guest. (We do have specific...

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4 of 5 stars
britinjog
8 Sep 2009 | Trip type: Family

Granma,Grandad,plus two teenagers and we were all happy. Comfortable and homely,a nice relaxed atmosphere.Clean rooms/bathrooms with warm towels and plenty of tea and biccies!Both rooms had gorgeous views across the loch,TVand computer connection. The breakfasts are enough to keep you going all day and 2nd helpings if you could manage them.Dinner was always good,with a selection of dishes,good puddings and... more

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3 of 5 stars
Scotland
1 Aug 2009

Arrived 27th to 31st July by Coach Party and having read previous reports was very apprehensive, however We were surprised at the Cleanliness of the room and the view of Loch Long, our room faced the Loch and the view of Ben Arthur and the Cobblers was excellent. The Bathroom was tiled to a very high standard and was Spotless,... more

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4 of 5 stars
bathgate
29 Jul 2009 | Trip type: Couples

Stayed at this hotel with quite alot of concern given some of the reviews howver found hotel to be very good rooms were sapacious and comfortable ;Food was good and a good choice also found service and staff to be very good and helpful and as for the location well you could hardly buy that absolutely stunning on the dwon... more

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2 of 5 stars
Co. Durham
28 Jul 2009 | Trip type: Couples

On the positive side the room, although small, was reasonably clean and quiet but there are several points that really were poor. On asking for a table reservation for dinner we were met with a surprised expression and a rather affronted 'well I'll have to ask the chef' which seemed very odd for a large establishment. The answer from the... more

Management response from
OHIML, General Manager

During the summer months, the Arrochar Hotel is host to many coach parties whose requirements are very different from our private guests. Given our high occupancy levels, particularly in July and August, we do check with our chef to ensure that he is able to properly serve any B&B guests who choose to dine with us in the evenings. With...

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4 of 5 stars
Edinburgh, United Kingdom
27 Jul 2009 | Trip type: Couples

This was actually our third stay at the Arrochar Hotel, and we've enjoyed every stay. The Hotel itself is a nice and clean, with friendly, efficient staff and decent food. Don't expect the Ritz and Michelin Star food and you won't be disappointed. The buffet breakfast set us up for the day and the three course evening meal was very... more

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1 of 5 stars
Cumbria
24 Jul 2009 | Trip type: Couples
0/1 found this review helpful

When I attempted to check in, was told that I had cancelled my reservation. I told Harriet, the desk clerk, that I had not cancelled. She said I had. I said I had paid in advance and the money had been charged to my credit card. It was banded about that I had not paid for the booking by a... more

Management response from
OHIML, General Manager

We had received a written cancellation from the third party booking agent for this reservation and consequently released the room being held. The matter has been referred back to them for investigation. This caused some confusion at time of check-in but happily we were able to offer accommodation. I apologise for any inconvenience experienced and for any misunderstanding.

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Arrochar Hotel Address

Main Street, | Argyll & Bute, Arrochar, Loch Lomond and The Trossachs National Park G83 7AU, Scotland
Arrochar hotels Arrochar Hotel
3.0/5.0
53