My wife and I were attending an event in the borders and decided to make a weekend of it. I checked out the Buccleuch Arms website...but unfortunately not TripAdvisor!! Their website describe the rooms as having been comletely made over recently and that they now had a cool "boutique" look. Well a flat screen telly doesn't give a room a... more

Slimey lettuce, chips were greasier than chip shop chips and dry boiled potatoes. Waitress that gave us our main meals didn't even ask if we would like another drink even though we had finished ours then was off before we could ask, we eventually got hold of someone to ask for more drinks, one member of staff then stood behind... more

Superb food which really is fresh and local - nothing is out of a packet here, and not messed about with just superb ingredients cooked and presented to a very high standard. The staff are very friendly , recently refurbished rooms are spotless and nicely decorated. The welcome is superb and nothing is too much trouble. The hotel is on... more

We stayed at at the Buccleuch Arms for 2 nights and had a pleasant experience at the Hotel. Its just been refurbished and is still under going refurbishment. The rooms are clean, although they do feel like a bit more money could have been spent to make then that little bit more special. The staff were very friendly and helpful... more

We stayed at this hotel over the weekend of the 6th September on the occasion of our daughters wedding, I realy don't know where to start as there is so much good to say about this hotel, but here goes. The management of the hotel are superb, nothing is too much trouble, ' ask and you recieve with a smile... more

I have just returned from a 2 night break at this hotel with my sister and my mother. Cannot praise it highly enough. Staff were friendly and attentive. Food was wonderful and the wine offered in the restaurant was first class. The rooms were lovely too, beautifully decorated in a style as befits a small Scottish country inn of its... more

if you dream of a few days away in a place with roaring log fires, lovely food and fine wine The Buccleuch Arms is the place to be. The rooms are delightful very tastefully furnished ,and the beds are so comfortable. The Managers were fantastic and took time to answer our questions and give us directions to places to visit.... more

Having recently stayed in the hotel I was extremely surprised and disapointed with the management. While most of the bar and receptionist staff were friendly the management were lacking in politeness, information about the food and his general greeting was in my opinion rude. When complaining to the manager we found him most unhelpful in explaining both the delay with... more

Very disappointed with the hotel more so with the managment,Arrived to have to fight our way through a crowd of smokers outside the only door into the hotel, our room was right above the door as is no's 2/3, anyone leaving can be heard in the above rooms.first night doors banging untill 2 in the morning,so much for the refurbishment,... more