We have just returned from the most amazing Christmas break at North West Castle. We were giving a greeting set for kings from the manager, Jodie, and the head porter, Ronnie on arrival. The receptionists were very efficient and capable. They had lovely warm smiles. As we were a family, each room was sufficient for our needs. Comfortable beds with... more

We had a lovely weekend in the North West Castle. The rooms were huge and well decorated. The staff were friendly and helpful. As it was very wet on the Saturday, we spent some time in the games room, playing carpet bowls and table tennis. There was also snooker and pool tables. We also had a swim in the pool.... more

Stayed here as we were late coming from Belfast on the efrry. Deceptively comfortable. Very comfortable room, though better room for the money as we were late arriving. Good breakfast and staff very welcoming. more

This is a hotel that obviously had its hey day in the 1960s and 70s, but has managed to stay reasonably fresh and up to date. The one thing it has retained is a good standard of customer care and service, so often missing nowadays in more modern hotels. I believe that this was the first hotel adventure for the... more

We have stayed here frequently because of its proximity to the Stena Line Belfast ferry. Friendly service and always excellent food (and wine list). Rooms spacious but decor a little dated. Pool an added bonus at the end of a long day's driving . . . more

I have never written a hotel review in my life before, but having read some of the reviews posted about the North West Castle, I feel inspired to do so. My fiancee and myself have been regular visitors for years, as were my parents before me, and I must say any criticism posted is generally unfounded. Yes, the hotel does... more

Stayed at this hotel for 2 nights from 23rd till 25th September. Good sized room with trouser press, teasmade, bottled water, room very comfortable and warm. A bowl of fruit is placed at the top of the stairs for guests. Good leisure facilities with swimming pool, jacuzzi, sauna. Games room situated downstairs with table tennis, bowls, snooker table, childrens area.... more

we arrived to find we had been upgraded to a seaview and was escorted to our room by the proprieter and his son.the room was a large family room niceley furnished if slightly dated.the bathroom had just been refurbished and had been decorated and fitted out too a high standard.the evening meals were exellent the choice and presantation was very... more

Myself and a colleague were booked to stay here for 4 nights for business. On arrival, the outside of the hotel did not match up to the pictures we had seen on the website, however, the entrance hall was clean and welcoming and the staff friendly. The hotel was once obviously very grand, and although the state of the interior... more