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Staybridge Suites Memphis - Poplar Ave East


Hotel class 3.0 of 5
1070 Ridge Lake Blvd., (formerly Hawthorn Suites), Memphis, TN 38120
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Reviews you can trust

80% Recommend
4.5 of 5 stars 32 reviews
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5 of 5 stars
New Delhi
7 Nov 2009 | Trip type: Business

This was my 1st time stay in an extended stay accomodation and while i write this review i am still staying here, its been 3 weeks i have been here and i dont feel i am away from my house, You have everything in Stay Bridge, Rooms are big and clean, you have a small kicthen which has evrything which... more

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5 of 5 stars
Wendell, NC
5 Nov 2009 | Trip type: Business, Solo travel

I was coming to town for what I thought was a "typical", boring trip with typical bad service but was I ever surprised by the service I received at the Staybridge Suites in Memphis. From the moment I walked in the front door and was greeted with a smile and "welcome to the Staybridge Suites Memphis!" I knew something was... more

Management response from
SBSMemphisEast, General Manager

Thank you for taking the time to review our hotel and thank you for staying with us! It was our pleasure to get to know you during your stay. I hope to see you again the next time you are in Memphis. Best regards, Jason Harris General Manager

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5 of 5 stars
Georgia
4 Nov 2009 | Trip type: Business, Solo travel

I have been at this hotel for almost four months while working in Memphis. The room I have is great; a small apartment type suite with a seperate bedroom and living area with kitchen. This has been good as I work in my hotel room during the day. I have been able to utilize the business offices and the front... more

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5 of 5 stars
Memphis, TN
4 Nov 2009 | Trip type: Business
1/1 found this review helpful

Conveniently located is an understatement - quick and easy access to Poplar and I-240. Very nice facility in beautiful professional area (safe and secure). Rooms are spacious and comfortable; staff is professional and committed; breakfasts and sundowner receptions prepared and hosted by pros. Shuttle service available during the week. more

Management response from
SBSMemphisEast, General Manager

Thank you, it was truly our pleasure to have you with us. Please do not hesitate to contact me if I can be of any assitance. We hope to see you again soon. Best regards, Jason Harris General Manager

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5 of 5 stars
Monroe, LA
3 Aug 2009 | Trip type: Business, Solo travel

I spent one night and was very happy with the property. Location is quite but not very much within walking distance. more

Management response from
SBSMemphisEast, General Manager

Thank you for taking the time to write a review of our property! We are glad that you enjoyed your time with us. Our team appreciates that you chose to stay with us and we hope to see you the next time your are in Memphis. Jason Harris General Manager

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5 of 5 stars
Florida
1 Aug 2009 | Trip type: Business, Solo travel

Great Suite, Good breakfast and Excellent Customer Service more

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4 of 5 stars
Mukwonago
10 Jul 2009 | Trip type: Family
1/1 found this review helpful

Recently we stayed as part of a large group of families in town for the Div 1 AAU Basketball Nationals. From the moment we checked in the hotel staff was extremely friendly and made us feel welcome. The outdoor pool is a bit small, but overall the pool area was very neat and the availability of the gas grills made... more

Management response from
SBSMemphisEast, Manager

Thank you for taking the time to post a review of our hotel. I am glad that you enjoyed your time with us. We truly enjoyed having your group with us and hope to see you again next year! If I can be of any assistance please do not hesitate to contact me. Best regards, Jason Harris General Manager

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2 of 5 stars
Dallas, TX
28 May 2009 | Trip type: Couples
1/1 found this review helpful

This hotel has serious service problems, and a simple apology would have gone a long way in making things better. For starters, they sent us to a room that already had guests there. We asked for light housekeeping over the weekend, and did not get it the first day. When we asked the front desk for additional towels (since we... more

Management response from
SBSMemphisEast, General Manager

I want to sincerely apologize that you have had this ordeal at our property. I have read your review and followed up with our team here in detail on the service issues you have encountered during your stay with us. We truly do strive to be the best hotel in our system and your stay was not a typical reflection...

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5 of 5 stars
Tennessee
25 Mar 2009 | Trip type: Business
1/1 found this review helpful

4th floor suites are excellent. More room than you know how to use. Has more appliances than my home. My room had microwave, stove, garbage disposal, refridge with icemaker, range hood, coffee maker , both types of dish deterent, and sink. Tables and power plugs are everywhere. My only drawback is the bathroom and shower is only about 6'6" tall,... more

ok stay
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3 of 5 stars
london
15 Sep 2008 | Trip type: Couples
1/1 found this review helpful

Hotel is quiet, and peaceful, although close to I240. Front desk is a bit miserable, and staff not engaging. Rooms good size, and well equipped. Breakfast is sort of Hampton Inn like, but OK. TV in our suite did not work, which we reported, but nothing got done. also no milk or whitener with the comp tea and coffee, nor... more

Management response from
SBSMemphisEast, General Manager

Thank you for taking the time to review this property. I wanted to follow up and confirm that we have spent a great deal of time since your visit training and developing our team to respond quickly and with purpose to every guest request. I truly appreciated the opportunity to learn from your comments and addressed the issues. If you...

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Staybridge Suites Memphis - Poplar Ave East Also Known As

  • Staybridge Suites Memphis
  • Memphis Staybridge Suites
Address: 1070 Ridge Lake Blvd., (formerly Hawthorn Suites), Memphis, TN 38120
Memphis hotels Staybridge Suites Memphis - Poplar Ave East
4.5/5.0
32