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All 134 Memphis hotels »

Four Points by Sheraton Memphis East

3.0 of 5
5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)
Hotel amenities
Ranked #32 of 134 hotels in Memphis
4.0 of 5 stars 24 Reviews
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24 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(3)
  • Housekeeping staff(3)
  • King bed(3)
  • Would definitely stay(3)
Traveller rating
    8
    9
    3
    2
    2
Only show reviews for Family (9) | Couples (5) | Business (6)
Date Rating
Desespoir
Clarksville, Tennessee
Top Contributor
50 reviews
10 helpful votes
4 of 5 stars Reviewed 18 February 2012 NEW

This may be re-branded from "Park Place" to Four Points but the only thing that has really changed is the decor. Which is good, as aside from being dated this has always been a pretty good hotel with friendly staff. The only really bad thing about this hotel is one of the elevators has been pretty much not working for... More

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mdculpepper
Las Vegas, Nevada
Contributor
18 reviews
4 helpful votes
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Nice hotel property. Good breakfast. Clean rooms. Friendly staff. Difficult highway access. Good location near many good restaurants. More

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ThreeofUs1207
Mandeville, Louisiana
Senior Reviewer
9 reviews
12 helpful votes
5 of 5 stars Reviewed 2 January 2012

We spent a very nice New Year's Weekend at this hotel in East Memphis. While its location seems questionable being located in between to busy highways, the hotel really doesn't experience the traffic noise you would expect. It was quiet, clean, and stylish. The staff were friendly and the beds were quite comfortable. If I were to list any negatives,... More

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Cortney Owens, Manager at Four Points by Sheraton Memphis East, responded to this review
13 January 2012

Thanks, Three! We are so glad you enjoyed your stay with us. Yes, even though Poplar Ave, which is one of the city's main arteries, passes both in front and behind the hotel, and I-240 is about a block down to our west, the guest rooms don't experience much noise at all. Our staff would love to welcome you back... More

curacaovisitor
Missouri
Senior Reviewer
6 reviews
11 helpful votes
3 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

There are a few bad things about this hotel that standout. First, the bathrooms are ridiculously small. In the room we occupied, the bathroom door has divets and chunks missing from it due to the door frequently hitting the toilet whenever the door is opened. The elevators are also ridiculous. They sounded like they were going to break at any... More

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shaunbsc
Nashville, Tennessee
Senior Contributor
23 reviews
12 helpful votes
4 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

I really enjoyed my stay here. I was able to get the room for a $65 bid on priceline which came out to about $83 a night after taxes and fees. The staff was very friendly and helpful. I had a colleague unexpectedly travel with me after I had booked, and I spoke with the manager Linda and she was... More

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Cortney Owens, Manager at Four Points by Sheraton Memphis East, responded to this review
8 December 2011

Thanks, Shaun, for your thorough review. We are all so glad you enjoyed your time with us! We are very proud of our fitness center and delighted that you appreciated it as well. As a Four Points we try to make your stay comfortable and uncomplicated, so, again, we are happy that you found the accommodations, the free internet, and... More

LSUCOACH
Dallas
1 review
4 of 5 stars Reviewed 18 November 2011

I was in Memphis to attend a funeral and selected this hotel based on the proximity to Memorial Park. The location also offered a fairly good variety of restaurants in the area. The hotel appears to have been recently renovated. The exterior does not present a "wow" factor but has all the signs of being well maintained. The interior has... More

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Cortney Owens, Manager at Four Points by Sheraton Memphis East, responded to this review
23 November 2011

Thanks, Coach! We are so glad we were able to make you feel at home during your stay, particularly given the reason for your visit. We are truly sorry for your loss. But we are so glad that our "friendly and clean" approach won you over enough to earn us another visit when you return to Memphis. Yes, patience does... More

Rashel B
Phoenix, Arizona
Reviewer
5 reviews
2 helpful votes
1 of 5 stars Reviewed 2 November 2011

We are part of SPG and used our points to stay at this location as we were driving back to Phoenix. Our room was disgusting. I usually wouldn't take the time to review a hotel, but this one was so bad I have to. The toilet had feces on it. The shower was covered in hair. There was a spill... More

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Cortney Owens, Manager at Four Points by Sheraton Memphis East, responded to this review
4 November 2011

Rashel, Our SPG guests are particularly important to us, and we take extra care to make sure our members feel special when they visit us. As part of that effort we have an entire floor dedicated just to our SPG Gold and Platinum guests, who are pre-assigned and keyed to this this floor before check-in. Our remaining SPG guests are... More

NYCBizTraveler
New York, NY
Reviewer
5 reviews
10 helpful votes
4 of 5 stars Reviewed 27 October 2011

I go to Memphis a couple of times per year to visit family in East Memphis. The decent choices out East are fairly limited - the Hyatt Place on Park is quite good, as are the Courtyard on Park and in Germantown. Unfortunately, the Marriott is in a crime-ridden area, and the Hilton is way past its sell-by date. I... More

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Cortney Owens, Manager at Four Points by Sheraton Memphis East, responded to this review
11 November 2011

Thank you, BizTraveler, Reading your review gives me the feeling that you are in my head! What you highlight are actually many of the things we feel make our hotel a great choice for visitors to the Memphis area. As you point out, we are perfect for a couple days stay, and we feel our zip code is a definite... More

Larry8241
USA
Top Contributor
52 reviews
38 helpful votes
3 of 5 stars Reviewed 23 October 2011

Not a bad place to stay but most certainly not great. Looks like another typical hotel that was already in business, then bought by Sheraton Group and remodeled into a 4 Points. Modest in every way without any perks to speak of. Elevators are either ancient or not well maintained. Entire hotel not well maintained. But it does have Sheraton... More

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Pat_ThrepennyOpera
Toronto
Reviewer
3 reviews
4 of 5 stars Reviewed 21 September 2011

Nice Hotel. Newly renovated rooms are well appointed, with true HD LG, LCD TV's. Beds are very comfortable and the bedding is more like the Heavenly Bed than 4 Points. The internet is free and very high speed. It is a little far from Beale Street 15-20 mins by car, but given the noise and crowds on that area, a... More

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Cortney Owens, Manager at Four Points by Sheraton Memphis East, responded to this review
6 October 2011

Hi Pat, Thanks so much for a very balanced review! I'm glad you enjoyed your stay with us and appreciated what our property has to offer. We are very proud of the new renovation, and, along with it, our TV picture quality and the wireless internet. And, as you mentioned, many of our guests do appreciate being away from the... More

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Four Points by Sheraton Memphis East Also Known As

  • Park Place Memphis
  • Memphis Park Place Hotel
Address: 5877 Poplar Ave, Memphis, TN 38119 (Formerly Park Place Hotel Memphis)

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Four Points by Sheraton Memphis East
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