Although this hotel was advertised on all most of the travel sites as a 4 star hotel and on Hotwire as a 4 1/2 star hotel, I would not hesitate to say that this hotel has been highly over rated. Although nice enough, clean, and a very friendly staff, three stars should be all that The Madison receives. Very average.... more

What a great find. The staff, ameneties, location and decor of this first class hotel are all equally wonderful. Starting with a friendly door man, beautiful entry and lobby, and ending with the housekeeping and concierge staff, this was among my most impressive hotel experiences in my many years of travel. more

Everything about the Madison met or exceeded our expectations. The staff was friendly and helpful, the room (King Suite) was fantastic with really nice amenities, and the continental breakfast topped off the experience. Also notable was the fact that while the hotel is very nice and lives up to its ratings, it was not as pretentious as I feared it... more

I recently spent two glorious nights in a suite at The Madison Hotel, in which I felt so cozy and comfortable, as if I were in my own home. The rooms were not only spacious but the bathroom met all of my prerequisites, most important of which was a good counter space on which I could spread out the many... more

Very pleasant and attentive staff. Very nice room. Tremendous restaurant. Great bar. Snag a drink at the bar and take it up to the roof lounge to watch the sun set. I count my 3 day stay there as one of my best ever hotel experiences. Might seem a bit pricey but worth every nickel. more

I couldnt say enough about this hotel, it was a major part in making my stay in Memphis a success, there was nothing at all wrong with this hotel, thank you Madison more

We had the most wonderful time at the Madison.Our rooms were perfection.The staff outstanding.Truly a fantastic experience.We can hardly wait to return.The dinner in the restaurant also outstanding. more

We stayed at this hotel as part of a block of rooms reserved for a wedding. Making reservations over the phone was no problem. When we arrived the rode in front of the hotel was closed we called the front desk to ask how we could get to the valet she had no idea about the closure and was not... more

During my weekend stay at the Madison, everywhere I went in the hotel one of the staff was asking me how my stay was and could they do anything for me. I am use to this at the front desk, but at the Madison, it was from top management, to housekeeping, to the valet attendents, the entire staff was extremely... more