I've stayed here before the conversion from Hampton Inn to HiEx, and the result is a cleaner, friendlier lodging than before with no problems. This is so much more convenient to me for business than staying in East Memphis, where I've often stayed to save a few dollars, and non-weekend rates here are pretty reasonable. (My room was priced at... more

When attempting to pay for the stay at check-in it took two managers to do a cash/credit purchase which later left me believing I was shorted $125.00. Day one went over well, but the evening of day two was an absolute nightmare. A person in our group was called to the front desk at 2 am and was told that... more

This hotel is in a great location. Easy access to downtown Memphis and also to the other attractions outside of town. The beds are wonderful...4 pillows each and so comfortable. Free internet access, free parking and free breakfast. Overall a great value. more

Where to begin???? First to be a little positive Marie at Check-in was very friendly and was a pleasure to talk to....after that things went downhill. Check-in was supposed to be at 3 p.m. We didn't get checked in and in our rooms until about 5:30p.m. They said the rooms were wtill being cleaned and they were low on staff.... more

This is a great hotel situated on the southeast side of Memphis. It was very clean and had large rooms. The free breakfast was great. All the staff was courteous. It is a little out of the way if your activities are all downtown, but I would recommend staying out of the city a little bit and parking in a... more