Arrived very early in the morning and the staff was very welcoming and pleasant, allowing a no hassels early check-in at 11a.m. with no questions asked. The staff was enthusiastic with their greetings (kind of reminded me of the way Ritz Carlton staff behave) and gave good tips on getting to tousits attractions nefore my business meeting. But there in... More

I stayed at this hotel because it was one of the only ones in East Memphis that had a free shuttle to the airport. The rate was nice but the walls were super thin. They were very busy with some type of family reunion or conference and every time they came to their room, I could hear everything, so it... More

Very nice lobby! Kinda hard to get to though. Not very close to the tourist places as well. Rooms are very nice and outstanding service. More

This is a very contemporary hotel of the standards you would expect from such a well established Hotel group. It's a bit out of the way for the touristy stuff but we expected that when we booked so no real issues there. We were greeted by staff who seemed genuinely pleased to see us and we were offered help with... More

Stayed here two nights for the Liberty Bowl Game between Cincinnati and Vanderbilt. The Hotel was the team hotel for Cincinnati. As a result, the hotel closed the Executive lounge (I am a Gold HHonors member) and made it the team HQ but they gave me two breakfast tickets and free wifi for both days as a substitute. Room was... More

There is no doubt that this hotel was once amazing. It has been designed with the spirit of Memphis and Elvis in mind. The colors are vibrant and captivating. But, this Hilton has seen better days. Just walking in, one gets the sense that it's 1983. The round style hotel offers rooms with huge panoramic windows with great views of... More

Service excellent - for our entire soccer team & parents! Room was good; breakfast delicious. More

The University of Cincinnatti football team was staying at the hotel along with family members and their entourages yet the hotel staff was not overwhelmed and was extremely friendly and helpful despite how crowded the hotel was. There was easy parking and the property is 20 minutes from Downtown Memphis and 5 minutes from Germantown. More

As a Hilton diamond member I have stayed at many Hilton properties this year and this stay was by far the most disappointing of the year. I was expecting a little more considering this was a Hilton property. My concerns and issues with my stay are below. Stayed 3 nights. -No thank you for being a diamond member or room... More