Wanted sitting room since I am not a good sleeper. Our sitting room is a dump. My great grandmother's furniture is newer and in better shape. The lampshades actually have rips in them. In a large room, there is no couch. Furniture is so beat up, my college age kids wouldn't want it. And I'm paying extra for this room!...
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The hotel is in a good location and the staff is very friendly and the beds are comfortable.
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Glad to hear you enjoyed your stay and everything was to your satisfaction. Thank you for being our guest. We would love to have you back soon.
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Came here with colleagues on a business trip. I'm from Memphis but had never stayed here and was impressed with the stay. It was a bit busy when we checked in and our helper was somewhat overwhelmed. However, the other two workers helped us out and were very pleasant, engaging, and professional. The room was nice, bigger than expected. I...
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I am glad you had an enjoyable stay with us and thank you for recommending the DoubleTree by Hilton Downtown to others. I apologize for the team member being a bit overwhelmed, but am certainly glad to hear others stepped in to help. We take great pride in the friendly, engaging, professional service we provide and I am thrilled that...
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I highly recommend this location. Room was good but service and friendliness of the staff was over the top. Can't wait to go back and stay again. They never let someone walk through the lobby without offering help and engaging them. Love this place.
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Thank you for taking the time to recommend the DoubleTree by Hilton Downtown to others. We strive to provide the friendliest and most efficient service and I am pleased we were able to provide you "over the top" service. We look forward to welcoming you back the next time you are in Memphis!
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Went to my nephew's wedding in Memphis and stayed at the Doubletree. The staff was one of the nicest and most helpful of any hotel I have stayed at. Very convenient to Beale St. and those warm chocolate chip cookies are hard to beat!!! The room was nice. Would definitely recommend!!
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Thank you very much for taking the time review your recent stay with us. I appreciate your very kind words regarding the Team....I will be sure to share it with them. The DoubleTree cookie stands for the warmth, comfort and care that we strive to provide each of our guests. I am glad you had a wonderful stay with us...
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I enjoy my stay here every time we come to town. The staff is extremely welcoming and makes us feel right at home. You are within walking distance to some of the best food and entertainment in Memphis.
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Thank you so much for your wonderful comments regarding the hotel and the Team. We take great pride in the Service we offer and I am glad that you enjoyed your stay with us. I will be sure to share your comments with the Team and we look forward to welcoming you back the next time you are in Memphis.
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Very nice place. Staff are very friendly and seem willing to work to make the stay good. Room was clean and the hotel was close to where I was working, so the downtown location is great. Close to Beale and several good restaurants without having to get your car out of the valet. The lobby is being renovated, which is...
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Thank you so much for sharing your wonderful experience at the hotel with us. Our lobby renovations are complete and it looks fantastic! I am glad you had the opportunity to enjoy the complimentary coffee and wine hour that were offered during the renovations. Each week(Tues, Wed, Thu) we do a complimentary wine hour for our Hilton HHonors Members between...
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I visited Doubletree by Hilton at Downtown Memphis on January the 1st through the 9th . Every call was answered promptly by room service and that is reason enough to give Doubletree a compliment . '' PERFECT''
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Thank you so much for the Perfect review! We appreciate you staying with us and being our guest. Hope to have you back the next time you are in Memphis.
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Just returned from a wonderful stay at the Memphis Doubletree Downtown. The staff was very helpful and seemed genuine in their friendliness and desire that we have a pleasant stay at their hotel. Throughout our stay, each staff member greeted us with a smile and a pleasant greeting. Everyone was willing to help in any way. Special thanks to Marvin...
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Thank you so much for taking the time to share your wonderful experience at the DoubleTree by Hilton Downtown. We take great pride in the service we offer and I am glad you enjoyed your stay with us. Marvin and Amanda are great ambassadors of the hotel and I appreciate you mentioning them in your review. The lobby renovations are...
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Having recently stopped in the hotel, I can only give positive feedback. I arrived in the hotel at 07:00 and asked if I could drop my bags somwehwere before I had my room, only to be told there was a room ready for me, which was brilliant, as I had been on a 10our train journey from Chicago. the room...
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Thank you for your kind words regarding the hotel and the Staff. We take great pride in the service we offer and I am glad you found everyone to be helpful and friendly. The hotel is indeed very conveniently located to all the downtown attractions! I will be sure to share your comments with the Team. We look forward to...
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318 Reviews
212 Reviews
