We REALLY don't understand the bad reviews, yes, the Park is a bit tired looking and needs money spent on it but as we are concerned due to the current Resort take over and the new management, staff etc it's fine and got better as our stay went on . We stayed in a 2 bed Lodge with the family,... more

We were SO disappointed. Outside our room were lots of cigarette ends right by the front door. Inside the accommodation was basic to say the least! The bed was uncomfortable, the kitchen floor and work surfaces were sticky and the whole place had a very unpleasant smell. There were no pictures on the walls or any decoration to make the... more

Went with open mind - having read previous reviews - and wasn't expecting 5 star luxury at all. Having gone as a family of four adults, and being booked into accommodation for 4, we were expecting 4 proper beds but discovered that 'accommodation for 4' actually meant twin beds in one bedroom and a sofa bed in the main living... more

We walked away disgusted with attitude of 'manager'. Had to stay at this place with a work colleague and actually never stayed! Had read the reviews on here - both good and bad - and was ready with an open mind to stay the one night. On arrival the place was in complete darkness (not their fault - power cut).... more

The lodges are in need of modernization, things are a bit dirty and old. The washing up liquid was diluted for some reason and the TV only had 4 channels. We wanted a bedroom with a double bed, we had twin beds, so we went back to reception to ask if you had any bedrooms with double beds, the girl... more

We dont understand the bad reviews, AGREED the Park is a bit tired and needs money spent on it to make it more modern. It is not a hotel it only has Lodges. We stayed in a 2 bed Lodge, It was fine everything we needed was there. For the Price we paid it was good value. People should keep... more

Just got back from Graig Park hotel 2 days ago. It was service with a smile from when we got there to when we left, and was met with a warm welcome. We was worried what to expect from the bad reviews but im glad they didnt put us off going as it is the best time in North Wales... more

My daughter took myself and partner and another daughter for a meal on saturday 19th Sept, as y daughter is a member of RCI and took me there to see what I thought,well when we got there the carvery was closed so we ordered fish chips mushy peas,I have never tasted fish so disgusting it was undercooked and slimey,the chips... more

This is an honest review of our experience, we have no links to any other hotels in the area. My girlfirend and I stayed in one of the hotel rooms, not the lodges, at the Graig Park Hotel over the August Bank Holiday. We'd read the reviews on Trip Advisor and other website and were quite concerned about the hotel.... more