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Presthaven Sands Haven Condominium Reviews, Prestatyn, Wales

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Presthaven Sands Haven

Shore Road | Gronant, Prestatyn LL19 9TT, Wales
Hotel amenities
Presthaven Sands Haven
95 traveller photos
Ranked #2 of 5 Speciality lodging in Prestatyn
3.0 of 5 stars 413 Reviews
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413 reviews from our community

Traveller rating
    66
    124
    88
    47
    88
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Families
286
 
Couples
16
 
Solo
0
 
Business
2
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
1 review
1 helpful vote 1 helpful vote
“Brilliant kids loved it.”
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

I have only just got back and have to admit im surprised at the level of negative comments. We went with 5 kids ages range between 18 months and 9 but all of them had a fantastic time, barely had to go off site as there was plenty to do. Swimming, go carts, pick and paint, circus tricks school and... More

Was this review helpful? Yes 1
Hucknall Nottingham
1 review
1 helpful vote 1 helpful vote
“great holiday had by all”
4 of 5 stars Reviewed 18 May 2013 NEW

just back from our holiday went monday to friday. our checkin was 4 oclock however before then we had used the facilitys by going swimming, our granddaughter had been playing on the park and we had also had a drink in the mash and barrel. two pints of bitter and a slush was £7.25 which we thought was not bad.... More

Was this review helpful? Yes 1
PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi Thank you so much for taking the time to write this review after your break here at Presthaven Sands. I am so pleased you all enjoyed yourselves. I think with regards to the train line, you either love it or hate it! It is an essential part of public transport we could not do without here in Prestatyn. Surprisingly... More

1 review
1 helpful vote 1 helpful vote
“Will defiantly return”
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

We booked a deluxe caravan, and didn't read the part where it said no heating apart from gas fire in room. So prior to arriving we phoned and spoke to Debbie.( customer relations manager) I explained that my little boy suffers with his chest and with the weather not looking brill. I think we'd be needing heating. She said that... More

Was this review helpful? Yes 1
PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
21 May 2013

Hi Carly Thank you for taking the time to write this review. I am really pleased you all had such a great time here at Presthaven Sands. I thought that you would be happy staying in Twyni View as it is so close to the complex, which is what you wanted, and I didn’t want you walking too far with... More

Blackburn, United Kingdom
1 review
“left early”
3 of 5 stars Reviewed 17 May 2013 NEW

to start off with we got a caravan that had at least 11 things wrong with it,the standard is no where near what we have ever had in 10 years of stopping at different sites we were in a superiour ,,they did move us to a different caravan which was a better standard than the first but was told it... More

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PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi I am really very sorry that you didn’t enjoy your stay here at Presthaven Sands, even more so for the fact that the initial accommodation you had been allocated was not up to standard, you were then moved to accommodation which you were not happy with, which resulted in you and your family leaving early to return home. I... More

2 reviews
“Not as bad as everyone says!”
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

Booked in jan 2013 with sun hoildays and payed for upgrade to deluxe plus. Reading the reviews beforehand me and the rest of the party were a little apprehensive. We checked in at 3pm a bit busy but understandable but the staff were very quick without hurrying you on if you needed questions to be answered. The caravan was clean... More

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PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi Thank you for taking the time to write this review after your recent break here at Presthaven Sands. I am so pleased you had a great time, and especially your daughter, it’s great when the kids have a good time...happy kids, happy parents! We look forward to welcoming you all back really soon. Debbie Devlin Guest Relations Manager More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Good & bad, honest review”
3 of 5 stars Reviewed 16 May 2013

I've just come back from a week here, and as I review almost everything it would seem only right I do the same with my break. I stayed here for a week. Full cost of week £492. I'll do the good and bad points. GOOD POINTS: The best by far was the staff, really helpful and friendly and would fall... More

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PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi Thank you for taking the time to write this review after your recent stay here at Presthaven Sands. We thank you so much for your feedback as this helps us to improve our service to all our customers, and provide the standards we truly believe our guests deserve. All the issues you have raised in your review have been... More

Manchester, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“A nice park right on the beach”
4 of 5 stars Reviewed 15 May 2013

We came here for a weekend away on a budget break, park is in a lovely location right on the beach, the park has good facilities, caravan was clean ish but comfortable enough. My only criticism was ones of the bars was closed on sat night meaning the 1 bar that was open had huge queues and no where to... More

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PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi Thank You so much for taking the time to write this lovely review after your recent break here at Presthaven Sands. I am so pleased you had a good time. We are so lucky to be located right on the beach, whilst lovely in itself; we are also protected by the Dunes, which provide some lovely walks. I am... More

Wolverhampton, United Kingdom
1 review
“Very pleased with the park”
5 of 5 stars Reviewed 15 May 2013

I hadn't read the reviews before we booked on our sun holiday and glad I didn't. I went as a single mom with an 8 and a 3 year old and we all had a fantastic time. The entertainment was varied for the age group and yes you do have to pay for extra activities, but that is was pocket... More

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PresthavenS, Manager at Presthaven Sands Haven, responded to this review
16 May 2013

Hi Debbie Funnily enough I have literally just replied to someone else saying it’s the first time I have ever read about people not being bothered by the railway line and then I came straight onto your review! Brilliant! We have all just been sat here in the office reading your review and saying that it’s reviews like this that... More

Preston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Been going there over 15 years ~ BEAUTIFUL PARK”
5 of 5 stars Reviewed 15 May 2013

Over the last 15 years we've probably stayed about 30-40 times and can honestly say we have NEVER had a bad holiday. We always stay in standard caravans (having a dog) and they have always been very clean and in great condition. The long layout of the site does mean there is quite a walk to the entertainment complex from... More

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PresthavenS, Manager at Presthaven Sands Haven, responded to this review
16 May 2013

Hi There Yes, we do read this daily and respond, so thank you for writing this review with your feedback. Firstly, I agree the park is long and the land train when we had it was brilliant. It was a novelty feature which unfortunately was not the most reliable machine in the world however, we do have our Funbus which... More

Bury, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“great weekend break”
5 of 5 stars Reviewed 14 May 2013

just got back from a sun holiday brerak, everything you need from a british holiday camp is in here, from indoor/outdoor pool, go karts, archery, arts n crafts, arcades, climbing wall, play areas, football pitches and a beach, the carousel and live lounge two great venues, with decent pricing structures, and ya cant beat a papa johns pizza...all in all... More

Was this review helpful? Yes
PresthavenS, Manager at Presthaven Sands Haven, responded to this review
16 May 2013

Hi There Thank you so much for your feedback. I am so glad that you managed to make the most of the activities that we offer. We are quite partial to a Papa John’s pizza on a Friday night in the office and you are right, you can’t beat it! It is the perfect place for fun packed family holiday... More

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Hotel Summarization (Beta)

What travellers say

  • “Very clean” (23)
  • “Swimming pool” (23)
  • “Burger king” (15)
  • “Caravan park” (10)
  • “Evening entertainment” (9)
  • “Lazy river” (9)
  • “Sun holiday” (8)
  • “Show bar” (6)
  • “Mash Barrel” (6)
  • “Sand dunes” (6)

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Additional Information about Presthaven Sands Haven

Address: Shore Road | Gronant, Prestatyn LL19 9TT, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Prestatyn
Amenities:
Bar/Lounge Beach Free Parking Children Activities Kitchenette Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 5 Speciality lodging in Prestatyn
Also Known As:
Presthaven Sands Haven Hotel Prestatyn
Presthaven Sands Haven Hotel
Presthaven Sands Haven Prestatyn, Wales

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Presthaven Sands Haven
Shore Road Gronant
Prestatyn LL19 9TT
Wales
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