I used to love staying here. I find in Wales, that when new proprietors take over a business, they go out of their way to provide all that they should.

Unfortunately this level of welcome and service can tend to decline and then I have to find myself another bolt hold. For example, here at Cann Office, whilst busy with 'locals' we were told that we would have to wait an hour for our food as they were 'very busy'. Excuse me - I'm a resident guest?

We also had to make quite some effort to get the outside light put on, so that we could have a cigarette without breaking our necks.

They used to let me smoke in my bedroom and I did have a favourite room which was very lovely (sorry I don't recall the room number, but it's on the front). This was another reason I used to stay here, but when the new law came into play this privilege ceased. I've no objection to this happening, at the hoteliers discretion (I will just find somewhere else to 'relax'), but to... more