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Rydges Cronulla


Rydges Cronulla
20-26 The Kingsway, Cronulla 2230, Australia
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Traveller Reviews

57% Recommend
3.5 of 5 stars 15 reviews
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By trip type
All (15)
[ Date ] [ Rating ]
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3 of 5 stars
Sydney
2 Jun 2009 | Trip type: Couples

Stayed here with my husband on a Saturday night. The hotel is well located & the room we stayed in(ocean view) was lovely. Bathrooms appear to have been partially updated but could do with a little more work. Slightly disappointed with the booking process. Checked the hotels rates page & wotif & the best rate on both was the same... more

Management response from
TonyScrivener, General Manager

Dear jclarke23, Thankyou for your recent feedback regarding your stay at Rydges Cronulla. The property is under refurbishment, however as previously mentioned in othe reviews, with the economic downturn we have been forced to slow the process down, however more upgrades are to come including the bathrooms. In regards to the stay anytime sale, unfortunately you were one day to...

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4 of 5 stars
Asia
23 May 2009 | Trip type: Business, Solo travel

The hotel has a good view of Cronulla beach, popular with surfers. I was given the key to the wrong room and wondered why it wouldn't open. Took 2 trips to reception to convince the kiwi receptionist it was the card, not me who couldn't open the door. "No worries mate" she eventually sorted it out. Stayed here before, the... more

Management response from
TonyScrivener, General Manager

Dear FinnMcCool Asia, Thankyou for your recent feedback regarding your stay at Rydges Cronulla. I must apologise for your initial situation with gaining access to your room, but its great to hear you enjoyed your stay. I look forward to hopefully welcoming you back one day. Kindest Regards Tony Scrivener General Manager

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5 of 5 stars
Brisbane
16 Apr 2009 | Trip type: Friends getaway

Rydges Cronulla is in the perfect location to access the beach, beach pools, restaurants, cafes, shops and entertainment. All rooms within the hotel have fantastic views of the beach and bay. Rooms contain everything you require while on holiday or business trip. Staff are extremely friendly and always willing to help. The breakfast buffet and rooms service menus are extraordinary.... more

Management response from
TonyScrivener, General Manager

Dear laandcj, Thankyou for such positive feedback regarding your recent stay at Rydges Cronulla. It is great to hear that you enjoyed your stay and you found the location pleasing. I look forward to welcoming you back to the hotel soon. Kindest Regards Tony Scrivener General Manager

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5 of 5 stars
Adelaide
16 Apr 2009 | Trip type: Family

Half of my family spent the Easter long weekend here and had a great time. Staff were extremely helpful and friendly and bent over backwards to respond to our non-menu room service requests. Location is fantastic, close to beach (great views) and with the Mall just a short way back from the Hotel. Pool and Spa enjoyable and also with... more

Management response from
TonyScrivener, General Manager

Dear Radelaide_Nat, Thankyou for your recent feedback regarding your stay at Rydges Cronulla. It is great to hear that you enjoyed your stay and the staff looked after you. In regards to the items you addressed, I will look into and have our Maintenance Staff address on your behalf. I look forward to welcoming you back to the hotel soon....

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5 of 5 stars
Sydney Australia
25 Mar 2009 | Trip type: Business, Solo travel

Stayed there recently on a Saturday night after spending way too much time at Northies,which is nicely situated across the road. I found this hotel to be clean friendly and great value for money. The front office staff were very friendly. Next time I'm in the area, this will again be my preferred choice. Max20. more

Management response from
TonyScrivener, General Manager

Dear Max 20, Thankyou for your positive feedback regarding the hotel. It is nice to hear you found the hotel value for money whilst your visit to Cronulla. I look forward to welcoming you back soon Kindest Regards Tony Scrivener General Manager

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5 of 5 stars
sydney
19 Mar 2009 | Trip type: Solo travel

i went to cronulla rydges to get away from hubby and have time to myself... the rooms are clean and the flat screen tvs are great..the view was to die for and it has a hip and upbeat feel..only thing was i thought the windows were dirty. probably from the sea spray, so they need to give special attention to... more

Management response from
TonyScrivener, General Manager

Dear SydneyPookie8, Thankyou for your feedback on Trip Advisor. It is great that you had a night away and were able to take in what Cronulla has to offer. I have made note of your comments regarding the windows and we have contracted a window cleaner to visit the property every Friday to ensure these views are at the full...

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1 of 5 stars
Sydney
14 Mar 2009 | Trip type: Couples

In the past we've stayed at Quest (across the road from Rydges) - thought we'd give Rydges a try. Never again. Lift was dirty, with sticky substance over panel that was not cleaned for the duration of our stay (2 days). Although our bed was comfortable, the rest of the room was in an appalling condition - lounge so stained... more

Management response from
TonyScrivener, General Manager

Dear DandS2008, Thankyou for your feedback regarding your recent stay at Rydges Cronulla. Whilst it is sad to hear such a negative review it is pleasing that my staff took your comments seriously and contacted you regarding your feedback. The staff are correct that the property is undergoing a refurbishment at present, however due to the economic downturn, we have...

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3 of 5 stars
Flinders, Australia
5 Feb 2009 | Trip type: Business, Solo travel

I stayed at the Rydges for two nights in a queen room. The view is great, the location is perfect, the staff are excellent, however the hotel rooms are very tired and need renovation. Yes - Northies pub across the road is a bit noisy, however on a Sunday night it was not too bad from a 7th floor room.... more

Management response from
CronullaManager, Front Office Manager

Thank you taking the time to give feedback. We are glad that you enjoyed the great view from your room, and that you found the staff here excellent. I apologise that the air conditioning was not satisfactory and have had the Maintenance Manager address this issue. Once again thank you for your comments.

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4 of 5 stars
dublin
26 Jan 2009 | Trip type: Couples

A nice hotel in the lovely suburb of Cronulla, approx 50 mins by train to the city centre. Room was clean and well maintained. Staff were helpful. Nice lower level rooftop pool with sauna next door. Nice views out towards the sea. I would stay here again. more

Management response from
CronullaManager, Front Office Manager

Thank you for your comments, we are very glad that you enjoyed your stay and hope to welcome back to Rydges Cronulla in the near future.

Overpriced
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2 of 5 stars
Brisbane Australia
12 Dec 2008 | Trip type: Couples
7/7 found this review helpful

Having stayed here in May 2008 on business with the promise of the refurbishment coming I opted to go back with spouse for some R&R, only chose this hotel as it was close to relatives. I'm amused to read all the hotel comments responing to other traveller reviews stating they have refurbished. They have not! I was lucky enough to... more

Management response from
CronullaManager, Front Office Manager

Thank you for taking the time to pass on your comments regarding your stay. Please accept my apologies for the concerns you have expressed. I have brought your comments about your experience to the attention of the Executive Housekeeper and Maintenance Manager. These are by far not the usually high standards that Rydges properties are know for. I have also...

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Rydges Cronulla Address

20-26 The Kingsway, Cronulla 2230, Australia