Very clean and large rooms. Beautifully refurbished hotel. more
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Very clean and large rooms. Beautifully refurbished hotel. more
Thank you for your post. It is always a pleasure to receive positive feedback. We take pride in the quality and cleanliness of our guest rooms and continually strive to ensure such standards are maintained. Thank you again for sharing your experience and we look forward to welcoming you back to the Mercure Sydney Parramatta. Mark Maybury General Manager
We stayed here as a group in July 2009 and I have to say that the hotel was perfect. The rooms were clean and of a good size, the hotel staff were extremely friendly and helpful (an asset to the hotel). I would definitely recommend staying here. The only downside being the distance from the city centre, but access to... more
Thank you for your post and It was a pleasure to have hosted your group. We strive to continuously improve the quality of our services; it is only through such feedback that we can truly understand our business from our guest’s perspective. Thank you again for sharing your experience at Mercure Sydney Parramatta. Mark Maybury General Manager
I have stayed here twice now over the last 6 months A great hotel, friendly staff. I had my car both times as its a little out from the CBD of Parramatta. Plus it was more convienient having a car for what I was doing (visiting friends in the region). Undercover parking a plenty behind the hotel, Secure at night... more
Thank you for your post. It is always a pleasure to receive positive feedback. As we strive to continuously improve the quality of our services; it is only through such feedback that we can truly understand our business from our guest’s perspective. Thank you again for sharing your experience and we look forward to welcoming you back to the Mercure...
Earlier in the day i had made a reservation by phone for a King spa suite to which the man on the phone quoted me $155 special, so i took it wanting to surprise my partner. We arrived quite late, and were greeted by a man and a woman at the front counter of indian origin. We payed our $300... more
I am disappointed to hear about the level of the service displayed towards you; it appears that this has not met the typical high standard that we strive to deliver to our guests. We would love to have the opportunity to discuss your stay with you personally if you would like. Regards Mark Maybury General Manager
My partner and I stayed here for three nights. I found the hotel overall quite pleasant and although there were a number of other people staying it was always quiet and we could always get a table for breakfast. The breakfast buffet was fantastic - lots of choice and plenty of hot options which were always kept full whilst we... more
Thank you for your post. It is always a pleasure to receive positive feedback. We pride ourselves on having a clean, comfortable and functional hotel where our guests can relax a feel at ease. Thank you again for sharing your experience and we look forward to welcoming you back to the Mercure Sydney Parramatta. Mark Maybury General Manager
The second floor of this facility is a dedicated floor for smokers; a warning would have been nice. I stayed one night at this hotel and following a late booking and a late arrival. I was provided a room key...to not only a room next to the lifts, but also a smoker’s room! I can understand being bumped to the... more
We are pleased to advise that from January 2009 the Mercure Sydney Parramatta is now 100% non smoking across all accommodation rooms and public indoor areas.
I stayed at the Mercure on an overnight business trip to glamorous Paramatta. Alright, the glamorous part may be a bit of an exaggeration, but the facilities at the Mercure were certainly more than I had hoped for. The rooms were excellent, well decorated and very comfortable. The restaurant I would say was above average for a hotel mainly accommodating... more
Don't be put off by its location, by a cross roads, opposite Hooters! We were very happy with our stay, Ozstitcher's photo's could have been of our room, it was spacious and tastefully decorated, with a good bathroom. The breakfast selection was fine, would have been great but was sabotaged by a less than bright staff member clearing up before... more
Just got back from a weekend at the Mercure. This was my second stay at this hotel this year and I love it. The rooms were refurbished sometime last year and they are still beautiful. I had a queen bed room at the end of the corridor and it was very quiet. In fact, so quiet I thought there were... more
We stayed at the Mercure Hotel Parramatta to attend an event at Rosehill Gardens Racecourse & were so pleasantly surprised with the magnificent rooms. We had heard from a friend that the hotel was refurbished last year and wow, what a great place. The lovely water feature in the lobby is so relaxing, the design of the rooms is great.... more
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