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Nashville Airport Inn & Suites Motel Reviews

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Nashville Airport Inn & Suites

2.0 of 5
2425 Atrium Way, Nashville, TN 37214 (Formerly Ramada Inn & Suites Airport North near Opryland)
Hotel amenities
Nashville Airport Inn & Suites
6 traveller photos
Ranked #126 of 144 hotels in Nashville
2.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    1
    2
    0
    6
    7
Date Rating
Kodak, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“This place needs to be condemned”
1 of 5 stars Reviewed 16 May 2013 NEW

This place is beyond Horrible. After reading a bad review on line the morning I was leaving to go to Nashville, I decided to ask to see the room before I checked in. Upon entering the lobby it was obvious this place was old and "Dirty". As we were walking to the room with the attendant, we passed the "Broken... More

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
17 May 2013

Here is my response to both of your Reviews. One with Trip Advisor and the other with Booking.com!~ (Review 2. with Booking.com) I made a reservation for this hotel through this web site; however, once I got there I was so disappointed I did not stay. The place was FILTHY, I asked to see the room before I checked in... More

Louisville, Kentucky
1 review
“95% Horrible”
1 of 5 stars Reviewed 14 May 2013

Would not come back so don't ask. Believe the negative reviews. We could not sit on floor because carpet is old and dirty. No amount of cleaning can fix it. The beds have stains on mattresses and on the sides. The walls are dingy the gap under the door is obvious and any bug could crawl through. I put an... More

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
16 May 2013

Dear Traveler, You would be quiet amazed at the fact that when guest, right of the back, say they won't comeback.. they usually do come back.. and the offer is certainly there for you when you do return to Nashville.. I thank you for sending me this review, I do respect your views and opinions.. though I did feel some... More

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Olive Branch, Mississippi
1 review
“Great Staff”
4 of 5 stars Reviewed 5 May 2013

I was worried about the location since it had 'airport' in the hotel name. I am 22 and I went with 3 of my best friends. The hotel seemed very safe during our stay. They had a good breakfast every morning. This was just what we needed for a quick girl's weekend. The staff was my favorite part though. They... More

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
6 May 2013

Dear Traveler, Thank you so much for your lovely review, it's great to know you felt quiet safe in our hotel and liked our quiet location and I'm trilled you enjoyed breakfast on us.. but above all.. I thank you that you enjoyed the customer service of our staff the best.. we try really hard to make you feel welcome... More

Walkerton, Canada
1 review
2 helpful votes 2 helpful votes
“Terrible”
1 of 5 stars Reviewed 1 May 2013

I do not often review hotels but I feel an obligation to warn others not to stay here. We were booked in as a group with 2 suites, we ended up with 4 rooms not close together. Called in advance to book a crib, told it was no problem when we arrived told there were no cribs for liability reasons...... More

Was this review helpful? Yes 2
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
6 May 2013

Dear Traveler.. This morning I got with my housekeeping inspector and one of my front desk managers and front desk staff with regards to the crib that you had requested.. I was told we had some cots that were in the housekeeping closet available for you.. I'm not sure if the front desk person was aware that they were stacked... More

1 review
“Trisha”
4 of 5 stars Reviewed 1 May 2013 via mobile

Trisha in sales is eager to please! I've spoke to her a few times. Three room stay was large. They are trying to please the customer, so any problems she'll take care of. Great deal! Beds were among the best I've slept in at a hotel.

Was this review helpful? Yes
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
6 May 2013

Awe Michael , Thank you so much for your kind words about me.. you have got me blushing ;) There are times when I read reviews I do investigate all issues and try my hardest to find solutions.There are times when we know, there are some people out there, that just wanna make false accusations in reviewing.... I do know... More

Chula Vista, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“if there was a -10 rating, this is it”
1 of 5 stars Reviewed 29 April 2013

Not worth the $110. Door would not shut properly, electrical outlets coming loose from wall & some not working, batteries removed from fire alarm, blood on mirror, some sort of gunk on curtains, carpet not vaccumed -debris on floor, kitchen sink backed up, holes &cigarette burns on bedding. Would like a refund! I have the photos to prove it.

Was this review helpful? Yes 1
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
30 April 2013

Dear Traveler.. I'm sorta perturbed at the content of your review.. it seems to me you must have being accidentally placed.. in possibly one of our, Out of Order rooms.. there is no way, what so ever, we would put someone in a room that had electrical problems.. I am presuming you stayed here on Friday night , which the... More

Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“There's no hot water.”
2 of 5 stars Reviewed 23 April 2013

As a touring musician, I'm used to bad hotels. I only review the ones that try to get away with not providing the bare essentials, like hot water. This place is dirty, stains all over couch and carpet, and the bathroom sink was clogged. Did I mention no hot water, not even warm water?

Was this review helpful? Yes 1
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
24 April 2013

Dear Traveler, our hotel is always busy with many up and coming bands that stay with us, that want to make it big in Nashville, I am glad you did come to visit with us.. and I respect your thoughts and review, i was wondering if you could message me with the room you stayed in as i can assure... More

2 reviews
2 helpful votes 2 helpful votes
“I WANT A REFUND!”
1 of 5 stars Reviewed 22 April 2013

This place was not worth the money I spent on it. I have also complained to the company I booked it through. The location is TEERIBLE! It is close to the airport, and that is the only positive. My first 24hrs at the hotel went like this: no working phone in the room, no hot water, heat stopped working during... More

Was this review helpful? Yes 2
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
24 April 2013

Dear Traveler , I have spent the last hour with my staff, trying to retrieve as mush information as your accusations has said in this review. My front desk GSR's has searched all our reservations system looking for your reservation, and failed to find any reservation with this name.. I wish I could look deeper into this case but with... More

Philadephia , PA
1 review
2 helpful votes 2 helpful votes
“Bait and Switch”
2 of 5 stars Reviewed 10 April 2013

The room I booked, was to have a hot tub. My son stayed at the resort 4 miles north with his school at a discounted rate equivilent to me staying here and renting a vehicle to get back and forth. I specificly called and asked that the room I booked did not have a kitchenette thatwe'd be going out to... More

Was this review helpful? Yes 2
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
15 April 2013

Dear Traveler, Firstly, may I say, thank you for taking the time to write your concerns on Trip Advisor.. I have benefited greatly from what you have shared, and forgive for not responding sooner, but I had to investigate these statements that you wrote and wanted to get with my front desk staff as to why one of our new... More

Kansas City, Missouri
1 review
2 helpful votes 2 helpful votes
“Misleading - Wouldn't Recommend”
2 of 5 stars Reviewed 8 April 2013

The management and staff of this facility were incompetent at best. Though all four rooms that I reserved were pre-paid for, when my family came to check in, the staff said my payment was declined? Can you explain that? And that was just the beginning of the problems we had. From the lack of room service (one room did not... More

Was this review helpful? Yes 2
Trisha B, Director of Sales at Nashville Airport Inn & Suites, responded to this review
9 April 2013

For this review, I would like to investigate this matter more.. I was wondering, would you mind calling me direct on ext 353.. It's interesting to read your informative negative review, because I only have 8 reviews and 3 of them, how ironically all come from Kansas City, Missouri. I would like to know if you are the same lady... More

 
 
Nashville Airport Inn & Suites
Nashville Airport Inn & Suites
2.0 of 5 stars 16 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Nashville Airport Inn & Suites

Also Known As:
Ramada Inn And Suites Opryland South Airport North
Ramada Inn & Suites Opryland South Airport North Hotel
Ramada Inn & Suites Opryland South Airport North Hotel Nashville
Ramada Inn Nashville
Ramada Hotel Nashville
Ramada Nashville
Address: 2425 Atrium Way, Nashville, TN 37214 (Formerly Ramada Inn & Suites Airport North near Opryland)
Region: United States > Tennessee > Nashville
Amenities:
Business Centre Free Breakfast Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #126 of 144 hotels in Nashville
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Nashville Airport Inn & Suites
2425 Atrium Way
Nashville, TN 37214
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