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Embassy Suites Hotel Nashville - Airport


Hotel class 3.0 of 5
10 Century Blvd, Nashville, TN 37214
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Reviews you can trust

66% Recommend
4.0 of 5 stars 129 reviews
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By trip type
All (129)
[ Date ] [ Rating ]
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2 of 5 stars
orlando, florida
6 Nov 2009 | Trip type: Business, Solo travel

Stayed here Nov 2 to Nov 5. This is an OLD property and it is not corporate owned. The absence of the little details really shows in this property. First, at the time of getting your key, they "stamp" a note on the signature page indicating you are responsible for additional charge if you have to leave early or modify... more

Management response from
DNorman-GM, GM

I am very sorry to hear that your stay was not indicative of our normal guest experience. It is important that we provide a great, relaxing hotel to our guests, and it is most unfortunate that such was not the case in your experience. In addition to offering my apology, I wanted to address your comments. Our hotel, although not...

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2 of 5 stars
Atlanta
3 Nov 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

My stay was a few days after the fall switch from daylight savings to standard time. As I took the elevator to my floor after check in, I noticed signs the hotel put up reminding guests of the time change. The advice apparently applied to guests only. When I turned in for the night, I used the room phone to... more

Management response from
DNorman-GM, General Manager

I am very sorry to hear of your wake up call concern. To be honest, this is the first such concern I have been made aware of since the time change happened on Saturday and your check-out was today, Wednesday. The phone system as well as all of our computers adjust automatically for the time change so a I am...

nice place
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4 of 5 stars
silver spring,md
31 Oct 2009 | Trip type: Business

We stayed here while my husband attended a workshop. The breakfast was pretty good. Tho no cranberry huice or herbal tea was offered. The evening reception was fair. Only had popcorn and pretzels. We have been to other Embassy Suites where they have a much better reception. I think all the money went to pay for the music. I'd rather... more

Management response from
DNorman-GM, GM

Thank you for your review. I am sorry to hear that our complimentary dry snack offering at our manager's reception was not to your liking. Our manager's reception where a guest enjoys complimentary beverages albeit alcoholic or non-alcohlic is normally a huge hit for our guests. I will make sure we review our current complimentary snack offering to ensure it...

Wonderful
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5 of 5 stars
Connecticut
28 Oct 2009 | Trip type: Couples

This hotel is located at the top of a hill surrounded by trees. I would call the area Corporate Row because there are a number of large corporate buildings on the same street. It is a quick ride from the airport but not far from Opryland or downtown. The staff, especially Stephanie, was very helpful. Stephanie arranged for us to... more

Management response from
DNorman-GM, GM

I appreciate your nice review and am glad to hear our team, especially Stephanie, took such great care of you. Steph is one of our stars and sets a great example is customer service. I will make sure I share your comments with her. We look forward to having you back in Nashville soon! David Norman, General Manager

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5 of 5 stars
Louisiana
28 Oct 2009 | Trip type: Business

I must compliment the Embassy Suites - Nashville Airport as the most competent hotel staff I've ever had the pleasure of dealing with. In the past, I've had to schedule numerous meetings in various cities with hotel reservations and always had problems getting billed correctly before staying here. This time, I made reservations for multiple rooms, had to make numerous... more

Management response from
DNorman-GM, GM

Thanks so much for your nice review. Our team knows how complicated planning a group meeting can be, and I am glad to hear so many of our team members made the process a breeze. I will be sure to share your comments with the team! Thanks again and we look forward to having you with us again soon. David...

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5 of 5 stars
PA
27 Oct 2009 | Trip type: Business, Solo travel

What a beautiful hotel. Like a mini Opryland Hotel. Great location, pleasant staff, all around very nice. Entertainment in the solarian, first rate. Complimentary drinks, breakfast. Can't beat it for the price. Highly recommend. more

Management response from
DNorman-GM, GM

Shouldn't every hotel stay be like a "mini vacation? :) I am glad you enjoyed your time with us and hope to see you back soon. david Norman, General Manager

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5 of 5 stars
24 Oct 2009 | Trip type: Family

This hotel is a great place to stay. It is clean, and the hotel staff is wonderful. The cooked to order breakfast is exceptional, you can eat pretty much whaever you want. Eggs, omlets (cooked to your liking) french toast, scrambled eggs, biscuits and gravy, fresh fruit, sausage links, bacon, donuts, cereal, milk, and juice. There is also an evening... more

Management response from
DNorman-GM, GM

Thank you for your nice review. It was a pleasure meeting you and your husband while with us. We look forward to having you back in Nashville soon! David Norman, General Manager

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5 of 5 stars
Fayetteville
8 Oct 2009 | Trip type: Family

The ladies in my family enjoy a "girls' night out" one weekend a year. This place was absolutely fabulous! There were seven of us ranging in age from 18 to 69 years old, and we were able to get a room large enough to accommodate all of us. The front desk was very friendly, the suite was clean and nice,... more

Management response from
DNorman-GM, GM

Thank so much for your comments! I am glad to hear our hotel was a perfect site for your girl's getaway and we hope to have you back with us again soon. David Norman, General Manager

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3 of 5 stars
Owensboro, Kentucky
8 Oct 2009 | Trip type: Couples

My husband and I have stayed at this hotel many times and have always been pleased with our stay, but not this time. Wile the rooms were ok, the dining area was horrible. We arrived for breakfast at 9:30, which was an hour before it was supposed to close. There was no silverware available, no napkins to be found, and... more

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5 of 5 stars
Louisville
4 Oct 2009 | Trip type: Family

My family and I stayed at the Embassy this past weekend. The reviews and the managers comments were what made us pick the hotel. We are so glad we did! The staff was friendly, great location, nice pool area and the breakfast was amazing! The best grits I've had in years. We hope to return next month for the Thanksgiving... more

Management response from
DNorman-GM, GM

Dear Mr. and Mrs. Hartman: I am glad you enjoyed your stay with us and thanks again for stopping by to say hello! I hope you enjoyed the wedding and we look forward to having you with us over Thanksgiving! David Norman, General Manager

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Embassy Suites Hotel Nashville - Airport Also Known As

  • Embassy Suites Hotel Nashville
  • Embassy Suites Nashville
  • Nashville Embassy Suites
Address: 10 Century Blvd, Nashville, TN 37214