My family stayed at this hotel for one night during a soccer competition. We checked in late on Friday night and were greeted with very friendly staff. The incredible woman that checked us in was very helpful and accommodating. She made us feel very welcome and also gave us information on Sheraton's rewards program, which we signed up for. The... More

Clean, comfortable hotel. Very friendly staff at front desk. Rooms were clean and comfortable. We did not use the pool/courtyard area, but it was lovely and looked very nice. Great value. The drive up to the hotel and hotel grounds are very well kept and beautiful. Proximity to airport does make it a little noisy at times, but nothing too... More

We needed to be in Nashville for my grand daughters dance competition. We checked into the hotel on Friday and Sara Beth checked us in very promptly and we were able to get into our room. It was very large and furnished beautifully. The carpet was plush and looked new. We are Starwood members and truly treated like royalty. The... More

I stayed there because it is quite close to the airport and there is free shuttle. It is an old renovated hotel. The room is not big but ok. The staff was very kind and helpful. Our flight was very early and the wakeup call worked well. We appreciated it very much.

This is a top notch hotel. One of my favorites. I stay in hotels 200 nights a year. I have had an occasional snafu, but nothing big. They have always worked to try resolve any issue. The front desk staff generally are a weak link here, however I attribute it to poor training or lack of a quality policy and... More

3 night stay. First day we were given a room that did not smell right... Musty, pet odors not sure. They moved us. Next room was decent and they brought keys to us. Next morning we asked for a wakeup call as we were attending a graduation. Call never came but we woke up on time. We arrived at 3... More

We chose Sheraton Music City because it was the only featured hotel through our points we were hoping to use that had a pool and was approximately half way from point A to point B. Boy, we were thrilled! The lobby is grand and beautiful! You almost feel as though you are driving up to an estate when you arrive,... More

When I checked in, I was given room 2093 and when I went to bed, I found it was very noisy. There was a large air conditioning device a few metres outside my window. The next morning, I went to Reception and they were able to move me across the hall to a spacious suite that was very nice and... More

We had to make a last-minute, quick trip to Nashville, and booked this hotel late in the evening. What a good decision--the Sheraton Music City was everything you want in a hotel stay--convenient, clean, and comfy. All that, and we got a really good rate! Would stay there again in a heartbeat.