From start to finish, the Hermitage is exceptional in every manner. Hotel owners should travel to this hotel to witness excellence in customer service. Our expectations were exceeded at every turn. We will definitely come back and recommend this hotel to all of our friends. more

This hotel is simply the best. read others reviews which are completely true. The sheer friendliness and kindness seemed effortless for the staff, it was a completely genuine welcome. We at first thought that this would be just simply be a "really nice stay",but everything was done to enable us to have maximum leisure time, this in turn meant that... more

Incredible Hotel - Great service / Amazing rooms. I've traveled quite frequently for business in the United States and throughout the world and I must say The Hermitage ranks at the top. more

On a recent trip to Nashville to see James Taylor at TPAC we wanted something within walking distance of the venue. The lady at TPAC suggested the Hermitage, I'm so glad she did. What a beautiful, graceful hotel, from the front door to the room everything was gorgeous, the staff was very gracious, the rooms were wonderful (especially the flat... more

Great hotel, wonderful service, definitely worthy of it's Mobil Five Star rating. more

Everyone was gracious and welcoming; the rooms were spacious and comfortable; the location was perfect! We sometimes stay at Renaissance when in Nashville but the Hermitage is in a class by itself --- smaller, more intimate. You don't feel like a small peg here, they make you feel special! more

We had such a wonderful stay at the Hermitage Hotel! My husband and I live in town, but decided to stay at the Hermitage Hotel for our 5th anniversary weekend! We had so much fun. The hotel is gorgeous and the staff goes above and beyond to make sure you are pampered and well taken care of. We really felt... more

Located in downtown Nashville, this hotel was a wonderful experience from the time we pulled up to the hotel and were greeted by the hotel staff, until the time we departed. The room was immaculate, the dining experiences were outstanding and the hotel staff was incredibly polite and professional. One example was when we went to take a morning walk,... more

Taking a short trip from our mountain cabin in Georgia, we decided on this hotel after reading the glowing tripadvisor reviews. It is as beautiful as the photos on the websites and the service was exquisite. The upkeep and attention to detail was perfect. The bathroom was perhaps the most beautiful and functional of any hotel we've ever been in... more