The staff here was very friendly and the facilities, including the pool, were clean and comfortable. The only glitch was transportation. The hotel advertised transportation to the airport. They don't provide it -- it's a cab ride for a flat fare of $25. Also, they advertised transportation to Vanderbilt University. They have that, but it only runs until noon, and... more

I would definitely stay here again, I did, however have to change rooms upon checking in, due to some issues with the room I was assigned, but the hotel staff was very attentive and gladly changed my room, after that, I had a great stay. more

Upon our stay at the hotel we as a group enjoyed the pool and relaxing with friends. When one of the guests staying in a suite headed to her room to find the maid going through another guests stuff. If this was not bad enough the general manager and staff handled the situation very pourly in our eyes. Refunded very... more

This hotel was great! It was within a few blocks to Music Row, we were able to walk to the bars and restaurants for the evening, and then took a taxi back after midnight. The hotel room was spacious, clean, nice view, internet access available. Loved going to the honky-tonks and listening to the music. We listened to the BROADband,... more

Travelling on Priority Club reward - am a PC Platinum member. Although Platinum advantages are not an obligation on reward nights, I got upgraded to a suite and got a nice welcome package with a drink/fruit/snack. Hotel is not typical HI express - rather makes you think you're in a HI. Staff very friendly - fittness quite OK - pool... more

Stayed in this hotel in April and was impressed with the location, just a few minutes walk to bars and restaurants. Basic but clean and very good value. more

I've stayed here twice and both times it was great. It is the quietest hotel I've ever stayed at. The 1st time I stayed, it was during CMA Fest so it was full of partiers and I never heard anything. It is in a great location and close to all of the downtown sights and sounds. I highly recommend this... more

Very nice hotel, only neg was paying for parking and only outdoor pool. Great room, very clean. Only blocks from all the "honky tonks" and Grand ole Opry. Love the linens on the beds, no polyester! Fabulous free continental breakfast and internet access in lobby. Only stayed one night but would definitely stay there again. more

Stayed here during the week and had absolutely no problems. The staff was very helpful and knowledable of local attractions and directions. Hotel is just a short walk to the downtown attractions. more