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Holiday Inn Opryland Airport

3.0 of 5
2200 Elm Hill Pike, Nashville, TN 37214
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Ranked #70 of 143 hotels in Nashville
3.5 of 5 stars 143 Reviews
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143 reviews from our community

What travellers say about this hotel
  • Indoor pool(4)
  • Friendly and helpful(3)
  • Desk clerk(3)
Traveller rating
    27
    37
    38
    24
    17
Only show reviews for Family (36) | Couples (18) | Business (38)
Date Rating
dleininger
Paris and Austin
2 reviews
3 helpful votes
1 of 5 stars Reviewed 8 February 2012

While the staff has been great (yes, I'm still here, but so upset that I had to stop and write this from the lobby of hotel...read on), there are a couple of things I expect: 1) a reasonable night's sleep, and 2) reasonable internet. I have had NEITHER while here. Throughout last night (apparently) a broken condenser made an awful... More

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Kim Pears, Front Office Manager at Holiday Inn Opryland Airport, responded to this review
10 February 2012

I am extremely sorry for the inconveniences you have encountered, we will address each area of concern and rectify the issues. We are in the process of upgrading our internet service, and hope to have that completed soon. I understand the frustration all this has caused, I hope you will reconsider staying here again and giving us a second chance. More

CPBadger
Madison, Wisconsin
Reviewer
5 reviews
8 helpful votes
4 of 5 stars Reviewed 7 February 2012

Stayed with my wife and two kids while traveling through and it was a great stop. Really nice lobby and the pool with the 'tiki bar' located adjacent was just what we all needed after a long day in the car. Rooms are dated (even with the relaunch items in place) as they have not gone to flat screen tvs... More

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ki4rvg
Rome, Georgia
2 reviews
1 helpful vote
3 of 5 stars Reviewed 29 January 2012

I stayed here for 5 nights on a business trip. The hotel was clean and had fairly good food. I expected to have a least a microwave and a small refrigerator in my room like most places I stay. The television channels were terrible, my tv had a bad buzzing sound and a horrible picture. The bed was not that... More

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Kim Pears, Front Office Manager at Holiday Inn Opryland Airport, responded to this review
30 January 2012

I am sorry that you did not get what you expected. We do not have refrigerators and microwaves standard in our rooms, however, we do have some available upon request, when you come again, please just let us know that you need these items and we will place them in your room at no cost. We have recently rotated our... More

Jenny C
Chicago, Illinois, United States
1 review
1 of 5 stars Reviewed 13 January 2012

This hotel is not only old and poorly cleaned, it offers NO customer service. The ammenities are very scant, and when questioned as to what is available the house staff will lie to attempt to cover up this branch's cheapness. If you love Holiday Inn, go a few miles down the road and save yourself this hassle. Staying here will... More

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Kim Pears, Front Office Manager at Holiday Inn Opryland Airport, responded to this review
19 January 2012

I am very disappointed with your experience you encountered during your stay. I apologize that you feel you were lied to about our amenities we offer and would love to have more information directly from you as to what you were told that we did not deliver on, please feel free to contact me at your convenience to discuss so... More

Henegars_girl
Chattanooga, Tennessee
1 review
3 of 5 stars Reviewed 11 January 2012

We stayed at this location with my husband's family shortly before Christmas for our annual Christmas family trip. I was somewhat disappointed with our room. When we first walked in, it smelled unclean and that night we realized the beds were extremely uncomfortable and hard. In fact when we arrived home I immediately made an appointment with my chiropractor. Other... More

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Kim Pears, Front Office Manager at Holiday Inn Opryland Airport, responded to this review
19 January 2012

Thank you for your comments, we have recently rotated our beds in hopes that this will correct the beds from being hard and uncomfortable. We will research the cleanliness issue you encountered and correct that immediately, we want all our guests to feel comfortable and at home when they are staying with us. I hope you will give us another... More

lucifred
Nashville, Tennessee
Senior Contributor
28 reviews
39 helpful votes
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

This is my third time staying here in the last 6 years. Has been remodeled. The rooms are updated, although my one complaint is the bed is a little harder than i am use to. that is the only one tho.. the staff could not have been nicer. The pool is nice and larger than others ihave seen. nice whirlpool... More

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Kim Pears, Front Office Manager at Holiday Inn Opryland Airport, responded to this review
19 January 2012

Thank you for your review. We take all complaints seriously, we have recently rotated our beds, we are hoping that this will correct the discomfort you experienced. Please come try us again. More

aeroman808
Southern Illinois
Senior Contributor
36 reviews
6 helpful votes
5 of 5 stars Reviewed 16 December 2011

I stayed here on a trip down to Nashville for a night of fun. The hotel is fairly priced and is convenient to downtown and opryland area. We loved the pool area! The hottub was hot and the water in the pool was warmed perfectly...there's even a sauna. Managers reception in the evening while we were there too. There's an... More

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Kim Pears, Front Office Manager at Holiday Inn Opryland Airport, responded to this review
19 January 2012

Thank you for your kind words, we look forward to having you stay with us again. More

Bryan999
Arkansas, United States
1 review
3 of 5 stars Reviewed 13 December 2011

I've stayed at this hotel several times over the last 15 years and never had any issues until this last go around. I arrived rather late, around 11:30PM and ended up parking out towards the end of the parking lot. My truck's gas tank was drilled to steal the gas. I reported the vandalism to the hotel and Heather S.... More

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Etoile4204
1 review
2 helpful votes
1 of 5 stars Reviewed 9 December 2011
2
people found this review helpful

Forced to stay here for work (Airline crew), I was greatly disappointed and disgusted. This hotel is obviously old and has made half-hearted attempts to renovate. As for cleanliness, this was the worst part of my stay; so bad that I couldn't eve sleep for fear of touching the sheets and pillows. The first room had dirty carpet, someone else's... More

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sq4willy
Dover, New Hampshire
Contributor
13 reviews
5 helpful votes
3 of 5 stars Reviewed 7 December 2011

The staff is very nice and helpful. The room was clean, although it was suppose to be nonsmoking I could definitely smell smoke! The tv was old and had a poor picture. The bed was soft and the room noise was not bad. I could hear aircraft at the airport but they did not keep me awake. The bath room... More

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Holiday Inn Opryland Airport Also Known As

  • Holiday Inn Nashville
  • Nashville Holiday Inn
Address: 2200 Elm Hill Pike, Nashville, TN 37214

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