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Marriott Nashville at Vanderbilt University

4.0 of 5
2555 West End Avenue, Nashville, TN 37203
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Marriott Nashville at Vanderbilt University
Ranked #26 of 144 hotels in Nashville
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316 reviews from our community

Traveller rating
    130
    96
    55
    23
    12
See reviews for
Families
68
 
Couples
75
 
Solo
26
 
Business
97
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

This Marriott is everything you would expect from the brand. Rooms were very comfortable and clean. Staff was friendly and helpful with information about Nashville. Price was a little higher than I would have expected but it was a busy weekend with 4 different wedding parties and the University of Alabama baseball team staying there. Our room overlooked Vanderbilt's football... More

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See 2 more reviews by SqueeG_Man for Nashville
Michigan
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 12 May 2013

Stayed here for business in Nashville in April 2013. The rooms are clean but nothing special - standard Marriott fare, certainly adequate. You can tell that this is an older hotel but that the rooms have been renovated. The service was very good - friendly and prompt. I used the fitness center, and it's pretty decent as well. The location... More

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Charleston, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 May 2013

I have stayed at a lot of Marriotts and always had a good experience. Not with the Nashville Vanderbilt hotel. When I checked in, I parked a car after the person at the desk directed me to the parking garage and she told me to use the key to get out of the garage. What they fail to tell you... More

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Louisville, Kentucky
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 May 2013

I understand this hotel is listed as a 4-Star hotel and most likely due to the fact that there are many available amenities on site. However, some things should be optional and not forced upon you. We needed a luggage cart so my husband went to retrieve it but was told that if we were to use it then the... More

Was this review helpful? Yes 1
See 2 more reviews by sherbearb4u for Nashville
MA
Top Contributor
52 reviews 52 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 May 2013

Since my last review, I would like to say that the front desk staff has improved in attitude overall. It only took me 2 requests on my recent stay to get a new hairdryer to replace the one that made a screeching metal sound. Unfortunately, the full size hairdryer was replaced with this tiny, travel dryer that barely moved any... More

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See 5 more reviews by blondechickma for Nashville
Cincinnati, Ohio
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 May 2013

I spent two nights here during the Country Music Marathon Weekend. Overall, the hotel is fantastic and all of the staff I encountered were fabulous. Pros: Location, location, location. The prime location of this hotel cannot be overstated. It is directly across from the lovely Centennial Park, near great restaurants and shopping. Plus, the hotel offers a complimentary shuttle within... More

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Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 26 April 2013

My recent visit to Nashville saw our training seminar booked at this location. Overall, this hotel is very, very good. The staff was always extremely helpful & accomodating...especially the front desk & sales/banquet staff. The decor is a little eclectic, but it works. My sleeping room & meeting room were both clean & comfortable. The layout of the bar/restaurant/coffee bar... More

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JCarlos1207, Manager at Marriott Nashville at Vanderbilt University, responded to this review
28 April 2013

Thank you for taking the time to share your experience. We appreciate your candor and hope others find it to be useful! More

Alpharetta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 24 April 2013

I "live" in the hotels - I prefer the Marriott brand, however I am about done with lack of attention to customer 101s. This is yet another one of the Marriott brands that just has no concept of brand loyalty and customer service. Not only are they missing the 101 subtleties of service, it appears that knowing your customer and... More

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JCarlos1207, Manager at Marriott Nashville at Vanderbilt University, responded to this review
28 April 2013

Thank you for sharing your observations and clearly frustrating experience during your recent stay. Being such a well traveled individual I have no doubt this constructive feedback will allow us to grow and learn from our mistakes. Please do not lose confidence as we sincerely do care and certainly understand that you have choices. We look forward to making this... More

Cumming
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 April 2013

This Marriott has rooms that overlook the Vanderbilt football stadium and that makes it a special place to stay on a football weekend. The hotel is VERY consistent with the care, appearance and functioning of all aspects of the property. Getting rid of the cigar bar was more than a little appreciated ... then adding a Starbucks in the lobby... More

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See 6 more reviews by JMAC2239 for Nashville
JCarlos1207, Manager at Marriott Nashville at Vanderbilt University, responded to this review
28 April 2013

Thank you for submitting such outstanding feedback! We appreciate your business! More

Mount Laurel, New Jersey
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 April 2013 via mobile

This was my first time in Nashville and was there for business. The people were all wonderful and this part of the country is beautiful. I never did get to see the sights, but will be taking my wife back to do all the fun stuff this summer. Stay tuned for an updated review.

Was this review helpful? Yes
JCarlos1207, Manager at Marriott Nashville at Vanderbilt University, responded to this review
28 April 2013

Thank you for choosing the Nashville Marriott at Vanderbilt! We look forward to seeing you on your next trip! More

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Additional Information about Marriott Nashville at Vanderbilt University

Also Known As:
Marriott Nashville At Vanderbilt University Hotel Nashville
Marriott Nashville At Vanderbilt University Hotel
Marriott Vanderbilt University
Marriott Nashville
Nashville Marriott
Address: 2555 West End Avenue, Nashville, TN 37203
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotels in Nashville
#14 Family Hotels in Nashville
#26 Business Hotels in Nashville
Price Range: £££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Nashville's premier hotel is located in the center of vibrant midtown and the heart of Nashville's West end. The hotel overlooks the historic Vanderbilt University campus and stadium, one of America's leading private colleges. The hotel offers over 11,500 square feet of meeting and banquet facilities and is only a short walk to some of the finest restaurants and attractions in the city, one of Nashville's premier hotels. ... more   less 
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Marriott Nashville at Vanderbilt University
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