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DoubleTree Suites by Hilton Hotel Nashville Airport

3.0 of 5
2424 Atrium Way, Nashville, TN 37214
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DoubleTree Suites by Hilton Hotel Nashville Airport
Ranked #34 of 144 hotels in Nashville
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170 reviews from our community

    Trip type
Traveller rating
    65
    46
    35
    13
    11
Date Rating
Wadsworth, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2013 NEW

Very convenient location at the airport and within driving distance to downtown. Restaurant is average and service not bad. Certainly the food served at the Bistro restaurant can be greatly improved. Room was average, but need a bit more maintenance. There were a bunch of college kids running around that gave it a feel of a college dorm. They went... More

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See 4 more reviews by H V R for Nashville
Birmingham, Alabama
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

Greetings, please know the staff and accomodations at the DoubleTree Nashville Airport are top shelf. From the hospitality of the reception staff to the attentive wait staff in the cafe/restaurant, this hotel team was working in concert. For example, Kayla was most kind upon check-in and graciously hailed a taxi for us. Additionally, the housekeeping staff was courteous and wore... More

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geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
24 May 2013

Thank you for commenting on your recent stay with and we are delighted that you had an excellent stay. Our management team reviews guest feedback daily and it was particularly exciting to see feedback on the housekeeping team. They have a very hard job and it is rewarding to hear about their smiles and the personal attention they offer to... More

Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW via mobile

This is an airport hotel that has seen better days. It needs a remodel: bathtub has mold, this room had a hair in it in the tub as well. Carpet on the edge of bathroom is ripped/faded. There are no extra outlets next to bed so cell phone has to be plugged in by the sink. Breakfast is sub par.... More

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See 2 more reviews by Nova2003 for Nashville
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
24 May 2013

Thank you for taking the time to critique your stay and offer feedback to us. First, I would like to apologize to you about our procedures that have an apparent gap that failed to acknowledge your diamond status. You are very important to us not only as diamond member, but also as a frequent repeat guest. As a hotel with... More

phoenix, United States
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

This hotel offers a variety of perks but the main ones for myself is customer service, great location and cleanliness of room. They definately surpass in all areas. I would stay at this hotel again without any hesitation.

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Review collected in partnership with DoubleTree by Hilton

geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
24 May 2013

Who doesn’t love being a winner and with that, your comments and feedback are appreciated by our winning team members. Your feedback is important to us and we are delighted that you had and excellent stay with us. Thank you for your endorsement and we look forward to serving you again soon. More

Portsmouth, Hampshire
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Great location. Staff were very friendly and helpful Our suite was very good, there may had been a couple of little touches they could update to hit the excellent score. but overall it was a lovely place and we were there for two days. There was a shuttle service and one of the staff members, Angel, was on hand to... More

Was this review helpful? Yes 1
See 4 more reviews by Muke for Nashville
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
24 May 2013

Thank your for choosing our hotel and location for the two days you were in Nashville. It was particularly nice that you recognized Angel for his efforts and service to you while here. He had been on the graveyard shift for the last year and always said that he wanted more customer contact. Clearly he proved this to you and... More

Boca Raton, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013

Very good hotel. Good location to the airport and close to Grand ole opry, top notch staff, and beautiful facility. Free breakfast was very well done. Nice pool facility. Usual great quality Hilton bedding and mattress.

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
24 May 2013

We are so happy that you enjoyed your experience at our hotel and at the Grand ole Opry. We appreciate your feedback on our exceptional team members and of the facility in general. We are glad that you had a great stay and that you enjoyed our fabulous beds and pool facility. Thank you for are business and we hope... More

Rock Island, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 May 2013

For a Hilton property, this was only average. The room was nice except for the bathroom which really needs to be updated. Bad caulking around the tub, and poor wall paper job, and an ancient toilet paper holder, wobbly toilet seat made this stay only average. Housekeeping was good. Staff was friendly and pool and bar areas were pleasant. With... More

Was this review helpful? Yes 1
See 3 more reviews by TJCOOKS for Nashville
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
15 May 2013

Thank you for your feedback and critique of our hotel. While I wish every review would focus on our great service and exceptional team members that is simply not the case. Recognizing that we are at that point in the life cycle of hotel decor, we have submitted what we call a PIP or “product improvement plan” to our ownership... More

Auburndale, Florida
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013

Shuttle driver from airport was extremely friendly and courteous. Hotel check-in was a breeze, room was ready when I arrived. Upgraded me for no charge to a bigger better room as it was available. Had a truly walk-able balcony with sitting area overlooking courtyard and pool which is indoor/outdoor. Bistro restaurant appeared inviting although I did not use it as... More

Was this review helpful? Yes 1
geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
15 May 2013

Looking back over the body of our critiques in trip advisor, it is apparent that our team of shuttle drivers really stands out as an exceptional group of talented professionals in the eyes of our customers. Thank you for not only recognizing their efforts, but also the quality of your overall stay including your arrival and departure experience. Your business... More

Homestead, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

The front desk was our first contact and they were so nice! The cookies (warm) were so good. The breakfast was so-o good--t he waiters were great & the food was very good. Our room was so comfy and very clean.

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
15 May 2013

We are delighted that you had an excellent stay with us and we very much appreciate the time you took to post a review. I just read your review to one of our waiters (Pete) as he was closing out his shift and he was very excited to hear that you had a high quality experience in “his” restaurant. Our... More

Nashville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 12 May 2013

I put together a 50th wedding anniversary for my parents an used this hotel for the sleeping and hospitality accommodations for family. The staff was wonderful after I made it through the girl that checked us in the reservations were incorrect but were corrected during check in. The breakfast was wonderful and the meeting room we used as a hospitality... More

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

geneanderson, General Manager at DoubleTree Suites by Hilton Hotel Nashville Airport, responded to this review
15 May 2013

Whether it is a business stay or a special occasion, we have a group of team member here that look forward to the chance to make a difference for our guests. This anniversary was a milestone for your parents so, once again, please extend our congratulations to them. I am delighted that you had an excellent stay and that we... More

 
 
 
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Additional Information about DoubleTree Suites by Hilton Hotel Nashville Airport

Also Known As:
Doubletree Hotel Nashville Airport
Doubletree Nashville
Address: 2424 Atrium Way, Nashville, TN 37214
Phone Number:
Region: United States > Tennessee > Nashville
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotels in Nashville
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
change Primary photo from ownerphoto edit ... more   less 
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DoubleTree Suites by Hilton Hotel Nashville Airport
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