We booked this hotel in advance and after staying that night we booked another for later in our trip. Service ---------- Polite, quick, helpful, no problems. Rooms ---------- On the large side with very nice flat screen TV. Beds are comfortable. Location ------------ Approximately one->two miles from downtown and the hotel operates a free shuttle bus to the area (but... more

After reading previous reviews we had some reservations about this place but the only complaint we have and it's a small matter was the not too soundproof walls. But______everything else was fine____rooms were clean, not knocked about at all or worn as others have mentioned. The shuttle service was fantastic and all the staff we encountered were great including help... more

I read many TripAdvisor reviews before selecting this hotel for my husband and me. True, the bathroom is small. True, the bath doesn't drain well. But they were both manageable. The walls are thin, but we left the fan on all night and that created great "white noise". The hotel is off the beaten path, not near any sights you... more

Hotel was booked via Hotwire so thats what we were given. I was concerned after reading some of the reviews. I have to say it was a nice place. Everyone was friendly, from the front desk help to the maids in the hallway. The room was older, but well kept and they gave us a quite room on an upper... more

We stayed two nights at this hotel and got a really good deal via hotels.com. The room and facilities were great but the best thing was the service - special mention for Michelle on reception who went the extra mile booking us Opry tickets at the last minute and arranging transport there and back. Also mention for the brilliant courtesy... more

The room was nice. Had a few problems with my reservation that I was told would be "taken care of". Come to find out that they had dropped the ball and I had to sort it myself. A little annoying, but not too bad. The room itself is quite small, but still nice. Love the beds and TV. The sink/vanity... more

Expedia set up this "special deal" for my husband and me. Someone exaggerated the 3 1/2 star amenities. I was there in 1980 when the New Maxwell Housed opened- it was lovely. Today it is NOT. The facilities are badly worn/missing. There was no dead bolt on the inside of the door as stated in the "welcome" directory. The microwave... more

We had tickets to the Colts/Titans game, so I got a hotel in "downtown Nashville" on priceline.com about two months ago. For $62.00, priceline gave us a room at the Maxwell House. The bad: This hotel is not in downtown Nashville. You cannot walk to anything downtown. The good: There is a free downtown shuttle. The line was not long... more

We had an excellent stay at this hotel. I had read the reviews on here and was a little leary after seeing all the negative comments. Now after seeing it for myself, I don't know why people were so negative!!! The staff was friendly and helpful. We got there 3 hours early and they had a room ready for us... more