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Oak Ridge

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Hotel class 2.0 of 5
433 S. Rutgers Ave., Oak Ridge, TN 37830
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Reviews you can trust

61% Recommend
3.5 of 5 stars 15 reviews
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All (15)
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5 of 5 stars
atlanta
10 Nov 2009 | Trip type: Business, Solo travel

I travel to the Oak Ridge area frequently and always stay at the Comfort Inn. The staff is extremely attentive and welcomes guests with a smile and a warm greeting. The rooms are clean and the facilities are well maintained. I love their bedding, plush and comfortable. What a good feeling to know that a special hotel exists in this... more

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4 of 5 stars
Nashville
26 Jul 2009 | Trip type: Business

Whenever I am in the East TN area for work, I stay at the Comfort Inn. The staff is friendly, and they were quick to answer the phone or help if I had a question. The rooms are clean and they are a nice size, which is a plus when you are staying multiple days. The location is excellent--guests are... more

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1 of 5 stars
pennsylvania
8 Feb 2009 | Trip type: Solo travel

I was a repeat guest with the Comfort Inn since 1995...NEVER will I or any member of my family be again. Let's start at check in. I'm a disabled person and was traveling 12 hours by car for my daughter's graduation. When I arrived (around 3 a.m.) they had given my handicap room away to a NON-disabled person. I couldn't... more

Management response from
amrichards, General Manager

On behalf of the new management team here at the Comfort Inn Oak Ridge, please accept our apologies for your horrible experience. Please know that we have completed our room renovations entirely and we also have an entire new management team geared to take care of each and every guest. It is our goal here at the Comfort Inn Oak...

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2 of 5 stars
Clarksville Tn.
21 Jan 2009 | Trip type: Business, Solo travel

I will say the rooms have been very well done in the remodel and it is a good location if you are on buisness in the Oak Ridge area. But make sure you check your statements closely I stayed at the hotel on the on the ninth of january and was charged for two nights when I was only there... more

Management response from
amrichards, General Manager

It was a pleasure speaking with you and I am very pleased that I was able to correct this unfortunate mishap the same day we spoke. Again thank you for chosing Comfort Inn Oak Ridge we look forward to accomodating you on your future stays.

Great hotel
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5 of 5 stars
Greenville
30 Dec 2008 | Trip type: Couples

Our experiance at the Comfort Inn was great! It is in a good location and everything was neat and clean. The staff was very pleasent and always helpful. more

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5 of 5 stars
Alabama
14 Dec 2008 | Trip type: Family

I was coming in to Oak Ridge to visit some family members who live in the area. This was the first time I have ever stayed at a Comfort Inn... And I loved this hotel. They had the nicest staff, the rooms were very nice and clean, and the breakfast was really good. I would recommand this Hotel to anyone.... more

Great staff
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5 of 5 stars
Kentucky
8 Aug 2008 | Trip type: Business, Solo travel

The staff at the Oak Ridge Comfort Inn are great. They make my reservations by e mail and are very prompt in sending an e mail confirmation, and are always so friendly and helpful when I get there. The rooms have just been remodeled and are very comfortable with in room coffee. This Comfort Inn is convenient to lots of... more

Management response from
akcarter, DIrector of Sales

Thank you for your kind words. We strive to provide superior guest service and maintain a clean and comfortable environment. We will continue to work toward the common goal of establishing and preserving guest satisfaction with every stay at the Comfort Inn Oak Ridge!

Very Dirty
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1 of 5 stars
Kentucky
11 Apr 2008 | Trip type: Couples

The outside of the building looked clean and neat. There was some painting going on. Because there were no rooms available, we agreed to the only thing available which was a suite for $113.00 per night. Right away we saw how dirty the elevator floor was. The carpet in the room was filthy, the bathrooms were dirty, the toilet under... more

Management response from
akcarter, Director of Sales

The renovations on the guest rooms are now complete, with new furniture, drapes, flat screen televisions, and carpeting. The bathrooms have been completely remodeled with granite counter tops and fresh, new tile. The “facelift” on the property has resulted in a more comfortable, spacious and elegant sleeping rooms. Our courteous staff is dedicated to ensure the best in guest satisfaction...

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4 of 5 stars
USA
25 Mar 2008

I found the Comfort Inn Oak Ridge to be located ideally for my business travel. The hotel is under going a "facelift" but the work was unobtrusive and workers courteous. My greeting at the front desk was warm and friendly, the breakfast area was well stocked even with all of the business traffic. And they were very busy with all... more

Management response from
akcarter, Director of Sales

Thank you for you patronage with the Comfort Inn Oak Ridge. We strive for superior customer service and are dedicated to making your lodging experience comfortable and memorable. We appreciate your loyalty and look forward to serving you in the future.

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1 of 5 stars
Evergreen state
8 Mar 2008 | Trip type: Business, Solo travel

I arrived at the Comfort Inn to find major renovations under way. This is understandable since the place was way overdue for renovation. Unfortunately, the renovations appeared to be cosmetic and only addressed the outside structure. The rooms are well worn, the plumbing leaky and the rugs filthy. The crowning touch came when they claimed that my room (#522) was... more

Management response from
akcarter, Director of Sales

The renovations on the property are almost complete, with the only piece remaining being the lobby. The guest rooms have been renovated and the furniture, drapes and carpeting is new. The bathrooms have been completely remodeled with granite counter tops and fresh, new tile. Unfortunately, we were unable to accommodate the request to move to another room, due to our...

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Comfort Inn Also Known As

  • Comfort Inn Oak Ridge
  • Oak Ridge Comfort Inn
Address: 433 S. Rutgers Ave., Oak Ridge, TN 37830
Oak Ridge hotels Comfort Inn
3.5/5.0
15