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Super 8 Pigeon Forge/Emert Street


Hotel class 2.0 of 5
215 Emert Street, Pigeon Forge, TN 37863
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Reviews you can trust

58% Recommend
3.0 of 5 stars 17 reviews
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By trip type
All (17)
Business (0)
[ Date ] [ Rating ]
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2 of 5 stars
TN
9 Sep 2009 | Trip type: Family
2/2 found this review helpful

We booked this room because it allowed pets. I know it is a Super 8 so I did not have very high expectations. This hotel managed to not live up to my low expectations. Upon arrival the front desk clerk didn't greet us and I had to initiate the check in. The person behind the counter had to ask for... more

Management response from
Super8mgmt, Manager and Staff

On behalf of the staff we do apologize for your recent stay with us. The person behind the front desk who didn't greet you and needed help with the location of your room was a trainee, obviously we don't expect everyone to be perfect while training however we do apologize for the inconvienance. Our intensions are never to call anyone...

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1 of 5 stars
Charlotte, North Carolina
27 Aug 2009 | Trip type: Couples
2/2 found this review helpful

We had stayed at this hotel before becuase they allow pets. This year I booked the same hotel again because of this. When I arrived I went in and paid. They knew I had pets becuase I told them when I made the reservation. After I walked out of the lobby we walked our pets so they could use the... more

Management response from
Super8mgmt, Management and Staff

The issue with this guest wasn't that she had a pet, but that her pet was over the weight limit. By law we have to honor our weight limit provided by our insurance. We do apologize that the previous owners had let them slip by with their pet and we wouldn't, but we are only following the rules that are...

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3 of 5 stars
Syracuse, IN
27 Jun 2009 | Trip type: Family
2/2 found this review helpful

We have stayed at Super 8 Motels routinely due to the cost benefit, but this hotel lacks in many respects. The staff is friendly enough, but they lack in so many areas otherwise. The motel lacks enough towels to supply extras, and the parking is very limited. The jacuzzi jets weren't all working, and the staff wakes you up early... more

Management response from
Super8mgmt, Mangement and Staff

We have since gone to new management and have recently updated all of our rooms. We do apologize for you previous stay with us but we hope you will give us another chance to show you how much we've changed!

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4 of 5 stars
ilvmountains
2 May 2009 | Trip type: Friends getaway
1/1 found this review helpful

The staff were extremely friendly and helpful, and they had a nice breakfast. This hotel is located near the entrance to Dollywood, which makes it convenient to enter Dollywood or the Smokey Mountains. My only complaint is that I needed to have high speed internet for business purposes. The internet at the hotel was sporadic at best. I will say... more

Management response from
Super8mgmt, Management and Staff

We do apologize for the problems you had with our Wi-fi during your last visit. Since your visit we've gone to new management and we haven't had any complaints about our wi-fi so we're hoping whatever problem you were experiencing has been fixed! Again, we do apologize about the connection.

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1 of 5 stars
yadkinville,nc
28 Apr 2009 | Trip type: Family
1/1 found this review helpful

the location was great, but the room was a mess!! we had socks in our pillow cases, the pull out sofa was not sleepable, and the bathroom toliet was nasty!! it looked like they just touched up and got out of the room. under the sofa was dirty and te outside at the door had trash and cig waste laying... more

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5 of 5 stars
ky
3 Nov 2008 | Trip type: Couples

We stayed at this motel for 2 days Oct 10 and 11. Everything was wonderful. Granted the motel needs some updating but things are so clean. The front desk people are so nice and friendly, making you laugh all the time. Just an all around great place to stay. We will never stay anywhere else when in Pigeon Forge. more

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4 of 5 stars
Missouri
9 Aug 2008 | Trip type: Family
2/2 found this review helpful

The room was clean but very small. It was real good for the reason we were there--to see the attractions. If you're wanting a place to "live" for a while the room was extremely small. It is a tourist town so we had a hard time finding anything in a reasonable price range. Considering a two star hotel I really... more

Good Motel
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3 of 5 stars
DICKSON, TN
7 Jan 2008 | Trip type: Family
1/1 found this review helpful

We stayed at this motel 12/31/07- 01/02/08. It was a clean,comfotable place to stay. The location is good, and the staff were friendley and very helpful. The breakfast is very small and not much variety. My only complaints were some of the towels were stained and needed replacing and some of the balconys could be a little cleaner. We were... more

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5 of 5 stars
jasonsrebelgirl
7 Aug 2007 | Trip type: Couples
1/1 found this review helpful

This place is absolutley the best hotel I've ever stayed at. Me and my husband went there for our honeymoon, and the gentleman at the front desk let us pick out which room we wanted. The rooms were EXTREMLEY clean. Nice staff. The pool was closed when we went, but it looked like it was pretty clean as well. The... more

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4 of 5 stars
PKingdomSC
6 Aug 2007 | Trip type: Family

My wife and 2 grand daughters stayed at Super 8 Aug 4 - 6 of 2007. The room was very clean and was serviced daily with no problems. Very reasonable rates. The desk clerks ( Betsy and Donna) were great. The only problem was the hot tub was broken but they said they had to order a part for it.... more

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Super 8 Pigeon Forge/Emert Street Also Known As

  • Super 8 Pigeon Forge
  • Super Eight Pigeon Forge
  • Pigeon Forge Super Eight
  • Pigeon Forge Super 8
Address: 215 Emert Street, Pigeon Forge, TN 37863
Pigeon Forge hotels Super 8 Pigeon Forge/Emert Street
3.0/5.0
17