Typical excellent Hampton Inn hotel. Close to everything in Pigeon Forge. Good service, clean, and comfortable. Excellent breakfast bar. Rooms seem to be a little smaller than other Hampton Inns we've used, but still very nice. Good price for the quality. more

Walked in the hotel, no problems getting a room. Two clerks sitting behind desk, neither of them were knowledgeable of the area. We asked directions to a restaurant, which was listed on a sign of nearby restaurants in the lobby, and they didn't know where it was. Asked for a sports bar, and they said there are none since it... more

We stayed here for 5 nights and were fairly well satisfied. Every staff member we encountered or interacted with were friendly and efficient. We were in a river side room on the top floor and the room itself was fairly spacious and the balcony overlooking the river was a delight. There are two, what I would consider significant, issues. The... more

I have stayed at this Hampton Inn several times since it was new. I have found the grounds to be well maintained, the rooms and lobby to be clean and the staff unusually well adjusted. Andrew and his wife at the front desk have always tried their best to make our stay a pleasure. They have a large comfortable lobby... more

Was here over Valentines w/e and was frustrated by the lack of usual Hampton standards. Had the king bed, river view, fireplace and jacuzzi - not worth the $$$. King bed was very uncomfortable (woke up with a back ache every morn) and the pillows were a nightmare - they had no substance and would wrap around your head. Like... more

Whenever my husband and I are on vacation, we prefer to stay at Hampton Inn because we know it will be clean and comfortable. The hotel on the river did not disappoint. The staff was very friendly. The location was an added bonus for this Hampton Inn. Within walking distance to mini-golf, restaurants, the Christmas Place, etc. more

After spending sometime on the phone the week before with Andrew at the front desk, and him telling me they were the best hotel in town. I packed my husband and 3 kids for a two day drive. Kids could not wait to hit the pool and visit Dollywood. After ariving at the hotel, I asked if this was a... more

We have stayed at this hotel for 3yrs at 2 times a year.But in sept 2007 we took our grandaugher for her 13 birthday, and we have always ask for ground floor because she has a history of s ezu res..But when we arived we were told all we could have take a upper floor, because the motion of the... more

We stayed in this hotel because we really wanted to have a nice vacation. We have stayed in a lot of Hampton's but we were a little disappointed. The rooms are very small. We had 2 queens and we were very crowded. The room got on my nerves. We had reserved 2 nights at this hotel. The first room had... more