We stayed here while visiting the Smokies .... they had recently updated the furniture and carpet, but still looked very old and dated. The breakfast area is in a VERY SMALL room that was used years ago for a church service. It was packed with people everytime we tried to eat...had to go out to eat everyday. They had signs... more

This was our second time to stay at the Mountain Trace Inn. We chose it for its convenience the first time. This trip we chose you because of the superb service. Everyone was very pleasant and helpful. I have recommended this hotel to my friends because of the quality of service. We really appreciate the excellent attitude of the staff.... more

Staff friendly. Family suite spacious. Great location central to all locations. Clean. Would definitely stay again. more

The place is kind of old the room was clean and we had some chairs to sit on the balcony. The sign promised free wifi yeah right it was free for 10 minutes a day. The pool closed at 10:30 each night. The beds were comfortable. The location was not the best. more

This was a very nice hotel. We stayed on the first floor, and we did not have any problems. The rooms were nice and clean, and the outside was as well. Has 2 pools, and the inside, with hot tub stay open until midnight. The best part was the breakfast, where you go and fix your own food, which is... more

We were very pleased with this hotel. Everyone was friendly the room was very clean and well kept. They all went out of their way to help when needed. The indoor pool was open very late which was a plus for coming in after all the activities. The view of the Smokies was awsome from our rocking chairs that were... more

We enjoyed our stay at the Mountain Trace where the staff was friendly and we were provided a comfortable and clean place to relax. Thye provided Continental breakfast each morning and was right across the street from the outlet mall and "THE TRACK". Great location and will stay again. more

we arrived at the mountain trace inn on july 14 planning to stay 5 nights...we booked this hotel because it was all we could find that would accomidate our large 7 person family in one room. upon arriving all looked to be in good condition little run down but ok. pictures of the hotel online looked to be better than... more

Given some of the older reviews, I was rather upset when we were booked here for 3 nights by a third party but kept an open mind! I'm glad I did. It was fine. The location was convenient, the beds were comfortable; we had a microwave and fridge that both worked; the WiFi was consistently strong. The staff was VERY... more