Help!! My family stayed here in August and fell in love, so much so, that we booked again for later this month. However, now, I cannot get anyone to answer the phone, the website is down and i have no contact info for this hotel at all! I need to cancel my reservation and have been trying to do so...
More
Reviewed 28 July 2011
We have been staying at the "Rivergate Inn" for going on 23 yrs.It has never been called Boutique Rivergate Inn until recently. Now that Pat and Fred Maples( the real owners for as long as its been there) have resumed management ,it will retain the christian family oriented atmosphere that has long made this the cleanest, warmest and most pleasant...
More
Having stayed at The Rivergate on many ocasions, we once again had a great time and experience on our most recent trip to the great Smokey Mountains. Pat and Freddie Maples are the owner/managers of this Motel and go out of their way to assure you have a comfortable and plesant stay. They have been away in Florida for some...
More
The minister was great and personable. He married us right in front of the old mill. It was beautiful and economical. We didn't get to stay at the inn but definitely are for our anniversary because it was so memorable for us. He took pictures with our camera. He had an audience from the street above...I thought that was great....
More
Thank you for allowing us to be a part of your of your "special day!" We find that brides everywhere love the unique personal attention given to each ceremony and we love helping make your dream wedding come true while still very much affordable especially in these trying economic times. Our wonderfully unique honeymoon suites are a favorite as well....
More
We stayed here for 3 nights. The rooms were very clean and the beds were very comfortable. Staff was great. Price is right. The go cart track is a little loud but you don't hear it in the room. Would stay here again.
More
We are glad that you enjoyed our kingsdown pillowtop beds and quite soundproof rooms. Our cleanliness is unsurpassed and we take great pride in providing exceptional service to our guests.
More
One of the best hotels I have ever stayed at in my life. It was perfect for getting away and having peace and quiet after a night on the towns of Pigeon Forge and Gatlinburg. The rooms were fantastic. Very, very clean and proper. Kudos to every member of the custodian team for their great work. The Rivergate Inn was...
More
Thank you for your wonderful words! We are glad that you appreciated our very clean rooms and wonderful staff who strive to make each guest have a wonderful unique memory of our hotel and Pigeon Forge. We do hope you return to stay with us soon.
More
This hotel was way more than what i expected. Me and my husband celebrated our 12 year wedding anniversary here and a relaxing day away from the kids (which we had not had in a year).We got the honeymoon suite. First of all the room was very clean and the jacuzzi didnt have no brown hair floating in it like...
More
We are delighted to hear you enjoyed your romantic weekend getaway at our unique riverside boutique inn. Our kingsdown pillowtop beds along with our european jacuzzi's are a favorite and our honeymoon suites are specially detailed to each unique guests arrival. So glad you enjoyed the roses, rose petals, wine, godiva chocolates and more which come standard only with our...
More
Deceptive Advertising. No chrystle lighting, no wine or chocolates.Small vanity had no room to palce toiltries.No place to hang things in bath. Balcony overlooked dirty parking lot and if you strained you might see river. Balcony hard to enjoy with race tracks (2) next door. Putting grren just a narrow walk with artifical truff.Nice beds. Not worth $100 a night.50th...
More
When you booked your online reservation thru orbitz you booked a family friendly room with 2 queen beds which are on our first floor. Nowhere on any site does it indicate that roses, wine or godiva come with that room type. Only our king jacuzzi rooms come with fresh flowers and godiva not the room type you booked. We also...
More
We took our grandchildren from Colorado to Pigeon Forge for a long weekend and couldn't have been more pleased with our Hotel. The Hotel was within walking distance to great restaurants, the Trolley at Patriot Park and all sorts of entertainment. Sharon, the owner, was a wealth of knowledge about the area and offered great suggestions for dining and activities...
More
I thoroughly enjoyed having you and your grandchildren stay with us! After spending their days riding the fastest go carts in town at Fast Tracks, Cades Cove and more I am glad you had a wonderful nights rest in our kingsdown beds and totally soundproof rooms. Looking forward to you return next year with the grandkids from New Hampshire as...
More
My better half and I stayed here two nights for my birthday. Everything promised on the hotel website is what you get. The beds are great. We heard no noise, eventhough we were there on a weekend. The flowers I got were lovely. The lady in charge even left a small birthday cake in my room. What a sweet touch....
More
So happy to hear you enjoyed your birthday with us! We strive to make each stay unique and personal and give detail to important things like your birthday which you mentioned while checking in. Glad you enjoyed your birthday cake, godiva chocolates and flowers. Looking forward to your many returns.
More
87 Reviews
172 Reviews
131 Reviews
