This hotel looks great on the internet and looks great as you drive up and checkin. The lobby, pool area and nicely remodeled and clean. Once we got to the room it was an entire different story. Our key didn't work the first time and when we returned to the lobby the rude lady at the front desk asked if... more

My friend and I stayed at Riverchase early in October 2009. We went to the Smokies last minute, without reservations. I called a few hotels from the road, all were expensive and did not offer the indoor pool with slide option. Riverchase was cheaper than the others and offered the amazing pool. The hotel was right next door to the... more

The hotel seemed beautiful on the internet, good pricing, pool, location, in room "jetted tub" , but we soon realized our mistake once arrived. The pics indicate a newly refurbished hotel, the reality is...maybe 10yrs ago. This is an old hotel which was updated exteriorly, but not the rooms. This room was booked on the internet w/o regard to the... more

RiverChase had a wonderful indoor pool as well as one outside, the room was well maintained. more

From the outside the place looks nice and the kids spotted the slide so we pulled in to see about a room. It was 150 for a night! That was on the high end but figured with the pool and assuming the rooms were upgraded to match the outside of the hotel were willing to fork it over. Didnt ask... more

Staff is great,we stayed there for at least 12 years and it is a great place to stay. more

Very convenient location to outlets and foodcourts. Family friendly and great indoor and outdoor pool. Love the outdoor slind. more

It was very unique and interesting. It had an inside pool and an outside pool both with slides similar to Dollywood Splash Country. The room was spectacular with trendy lamps etc... It had an ironing board, microwave,refrigerator and coffee maker. It also had soap shampoo and conditioner. It was very clean and accessible to our car. It was easy to... more

This was a good value motel. The rooms were clean, though they could use a little work. The pool area was clean. Good for children. Excellant location. more