Stayed there for 2 nights. The first night the fire alarm went off 3 times and we were not informed whether it was a false alarm or real. No one came around to reassure us. Went to the lobby and it was crowded. They said it was a short in the system. The staff was rude. Will Never stay there... More

We actually got this hotel as part of a package deal doing one of those time share sales things. So it was a great deal for us. Our room had 2 queen beds with fridge/microwave, sitting area and balcony. We went middle of October and enjoyed the indoor saline pool and hottub. When the jets were on the hot tub... More

We love the larger rooms!! They are clean, staff is very nice. This is the only place we stay when we visit the area! Love it! More

This trip to the Smoky Mountains was sporadic and very last minute. It was the first time for my mom and sister to visit the popular Smoky Mountains and National Park. From I-40, the trip went down hill. Traffic was backed up from I-40 to Parkway and the flow of traffic was between 3-15 mph with a lot of stop-and-go.... More

Checked in for one night. Have a cabin rented for 4 nights but decided to come a day early. Didn't want to spend a fortune on hotel..we already did that on the cabin! But I wanted a decent place! On the internet it looked decent enough for the price. Check in went ok except for there was a car show... More

We had a nice stay here. Our room had a jacuzzi as well. I enjoy the view from the rooms in front with a balcony over the city street. Could use some renovation. More

My husband and I stayed here one night on our 4 night vacation to TN. It was a very nice room, very clean and the staff was very nice as well. The breakfast wasn't so good, but I never really expect it to be that great. More

We really enjoyed our stay with James Manor. The location was excellent. It was right on the strip, had a trolley stop directly in front, a beautiful view of the mountains (if your room is on the front) and you could walk to lots of places. The room was sparkling clean. I noticed another reviewer mentioned a foul smell, but... More

We stayed many times when first opened. In 2009 we went to get room we were offered a room that had horrible sweaty smell. Left and have no desire to stay there again. More