Booked a room for the night because of a weddding, arrived at 2:30 pm and checked in. Hot, tired, and needed to check into my work using my netbook...nothing. I'm a network admin and could not get WIFI to work at all inside the room. Checked various locations around the motel including the pool area, same results, a connection rating... more

my husband, daughter and i stayed here in august of 2008...we went down and didnt make a reservation it was a big mistake, we had reservations in gatlinburg at a hotel for 2 nights and went down a day earlier to stay in pigeon forge for a night. when we arrived in pigeon forge we tried like 6 hotels and... more

This was our first time at the Norma Dan and we will back. Some friends recommended this motel to us and we will be back. The location was wonderful, close to everything, including Gatlinburg. The price was very fair and there were a lot of people who have stayed there many times before. Now we know why. more

We have stayed at the Norma Dan for several years and it feels like staying with family to us. The people always show real Southern Hospitality. The rooms are clean, the pool is great and the location is ideal. Close to Dollywood, shopping at outlet stores, easy to get to Gatlinburg, where the motel prices are much higher and we... more

Steve Ellis Tours booked this motel for us. I should have looked at these reviews before we stayed at the Norma Dan. We were there for 3 nights with the first night being the only one we would have time to enjoy the pool. We checked in our rooms and about the time we got the drinks in the frige,... more

While the room was clean, we had several problems. The internet connection would not work the entire time we were here. The phones also did not work. When my husband went down to the front desk to find out what was going on, the day clerk was very rude. She said they were "working on it" and did not offer... more

recommended by a friend, have stayed several times , rooms clean , close to everything , love the indoor pool, hope to visit again soon more

Stay dates..12/10/08-12/11/08..Have stayed at this hotel numerous times in the past 4 years.Had always been clean and rates close to others in the area.Requested a king room with fireplace,have done this more than a few times.Appointed to room 102,chilly day,thought fireplace would be good and a little romantic also.Turn the timer on for the fireplace when we entered the room..doesn't... more

Stayed at this hotel based on convenience to Dollywood and nearby restaurants. Sure wish we would have went elsewhere. Here is the run down: Check in was quick. No mention of any amenities or breakfast. Hotel is older property. There are no deadbolts. Still use keys. Lawn chairs on balcony were very rusted. The ceiling had stains from water leak.... more