We booked a "Time Share" through another company which gave us a discount and 2 Dollywood tickets to stay here. The room was smaller than expected. The pool area was well kept, and clean. All the employees were VERY nice and VERY helpful. The Breakfast was wonderful! We had Bisquits and Gravey, make your own waffles, cereal, bagels ect. to... more

Hotel was ok but not great. My family of four (two kids are 14 and 11) found the room small and crowded. When the couch was pulled out for the kids to sleep on, we had almost no floor space left. Couch was in pretty bad shape, kids rolled toward the center all night long. Will definitely not get a... more

Our entire ball team stayed at Cold Creek for the SEAA World Series. Everyone was absolutely tickled with the quality and price at the resort. Not to mention that the owners and staff went out of the way to make our stay a wonderful experience!! This is without a doubt the only place we would want to stay if we... more

First...I was quoted a price of $89 per night. Needed two rooms. When we arrived the price was $99 per night. We were too tired to argue and had cranky toddlers in the car. Front desk said that the owner is the one that took my reservation...and of course, I had to pay for one night per room in advance... more

We read the reviews. checked out the pictures online. The lobby, breakfast area and rooms were very nice. The grounds could use work as well as the area around the indoor pool. the jacuzzi was out of order-one thing I wanted to use.The outdoor pool was great. An older renovated two-story motel, not as good shape as I expected.Also the... more

Well this one started out on the left foot but it progressively got better and we are pleased to announce a very pleasant stay. We found a promotion online with this resort for a two night stay which included two two-day Dollywood passes. We booked the package directly through the resort. Check In- We were charged $20.00 more than the... more

I booked this hotel because of the indoor pool,I was travelling with my 2 children.The pool was wonderful,kept the kids entertained and nice and clean looking.The room is a different story,they are dark but set up nice and was really impressed until 2 different encounters with 2 big roaches. I would not stay at this resort again because of that.Other... more

My husband, daughter and I stayed here on Thanksgiving and the day after. The hotel was great. Everything from the lobby to the room and the inside pool was top notch. They provide coffee in the room a choice of decaf or regular. There is a couch that folds out, a kingsize bed, refrigerator and stove with all of the... more

When choosing a place to stay we always check out the pools and the Cold Creek Resort really scored big in this area. They have two rather large pools one indoor and one outside. Our children had a great time and we were able to relax in a well ventilated indoor pool area that had very high ceilings and was... more