We decided to go to Gatlinburg/Pigeon Forge for New Year's Eve on the spur of the moment. We booked the Country Hearth Inn for $50 plus tax through Priceline. We were given a non-smoking Queen room on the second floor. The room was clean except for soiled draperies. The linens and bath towels were extremely thin. The pillows were among... more

I had booked a room with this hotel and priceline one month before we were to go to Pigeon Forge, Tn. Service requires upfront paying, and no refunds or cancellations. When we arrived at the hotel, we found out that we had two rooms reserved for our stay. Both rooms had 1 bed, the original reservation had asked for 2... more

I went to the bestview inn and reserved a room.. First of all the outside looks like it would be a clean place.. well anyway he told me they shared a swimming pool with the cabins above him and I was like ok and he also said it didnt close to 11 that night. so we went out and and... more

I had reserved this room through a booking service for this specific hotel. I was told that the hotel was a new hotel. I was told that I was paying the extra $20.00 for a Non-Smoking room. When I checked into the hotel and paid for the room, I was told by the front desk to "ignore" it if I... more

Find another place to stay! First time to the area...Advertised as new...actually is 5 years old+. Fridge was non-functional, 2nd story balconies are leaning/weak, charged for ice!, no TV guide or phone instructions, towels were stained and bed sheets had holes in them, parking extremely cramped, smokers get window a/c's while non-smokers get regular a/c's, pool is tiny & shallow,... more

The website said this was a new hotel. ??? The sign out front said clean rooms????? Neither of these statements are true. This was definately not a new hotel. The rooms were definately not clean. There were cob webs everywhere. There was hair left in the sink. Everything in the room was very musty smelling. Even the sheets! There was... more

The Red Carpet Inn at Pin Oak is not "user friendly". The air conditoner is located by the sink! They do not offer a middle section of stairs for the second floor and we had to walk to the very end to get to the stairs for our middle second floor room. The T.V. was small, no microwave, and the... more