We stayed here on vacation. We booked our reservations and did not know that the renovation was in progress. We we checked in we were given a terrible rom with a horrible odor. We went to the desk and the staff promptly moved us to another room. However, it was incomplete due to the romm not being comletely rennnovated. The... more

One of 7 hotels we stayed at during a road trip and this was by far the best! Hotel has been recently renovated and for the price we paid it felt like a steal. The lobby was surprisingly welcoming for this class hotel and the indoor pool was great. Rooms and bathrooms were clean and new. Staff was warm and... more

My family and I visited the Pigeon Forge area during the extremely busy Memorial Day holiday weekend. We were in a hurry to check in as we had matinee tickets for the Temptations Revue (which was excellent by the way). With my Priority Club privileges, I was all set within minutes (and for early checkin). Albert at the front desk... more

I stayed here in June of 2008 with my girlfriend (at the time, since broken up) and her 2 kids. The hotel was very nice, clean, and perfectly located on Parkway. The rooms were surprisingly big with 2 adults, 2 children, and 2 small dogs able to sleep comfortably. Close to everything you could possibly want to do. In the... more

We booked this hotel through Hotwire, which does not reveal the hotel name until after you pay. Regarding the rate, I would suggest you either book through another travel website or directly through the hotel web site. Normally, Hotwire offers a considerable savings, but in this case, it was only two or three dollars per night. After reading so many... more

From other comments I was concerned about the renovation, however, it appears they are complete and the hotel is beautiful. They have a deli that offers pizza and ice cream which the children loved. The hotel is located in the middle of Pigeon Forge which made getting to different places really easy. The staff was very helpful and booked our... more

HOTEL STILL UNDER RENOVATIONS AND IT CAN BE EARSPLITTING LOUD!!!!! I specifically asked about this prior to arriving and was given misinformation. DO NOT STAY HERE UNLESS THEY ARE COMPLETELY FINISHED!!!! We are priority club so we use Holiday Inn family hotels frequently and know they can vary at each location. We are world travelers and have relaxed expectations in... more

Good hotel and in a good location, but please wait till after the renovations are complete as it is not too nice now. A lot of construction and such. I would wait another 2 months or so and it should be great!!! more

The hotel appears to be close to finishing renovations- pictures in our room had not yet been hung but the room had new furnishing, microwave and refrigerator. The service provided by the staff is the reason we like to stay at this hotel. We have stayed with this hotel for many years and it has been in need of some... more