My sister, myself and my 9yo daugher came to pigeon forge for vacation. This was booked as one of the time share vacation free rooms. First of all, the location is horrible. We were told we could ride the trolley to Pigeon Forge. Nobody told us we would have to change trolleys 3 different times! It was a 3 hr... more

When calling to make the reservation, I asked for a queen bed and a room with a balcony (the hotel website said that rooms with balconies were available). When we arrived at the hotel, we were given a room with 3 queen beds and no balcony--it was only my husband & myself in the room--no need for 3 beds. We... more

We came off interstate and booked room at first Comfort Inn we saw. It was a letdown from other Comfort Inns we had stayed in. The bathroom sink was filthy, there was something nasty (we're not sure what) behind the commode, and the shower head didn't work properly. The tvs were small, old, and not clear, and the furniture looked... more

After reading some of the reviews about this hotel I didn't know what to expect. Some of them were really bad. We arrived after 10 pm but the lady at the desk was very pleasant and helpful. We stayed in room 400 which was across the parking lot. This worked out nicely because it was one level we were able... more

We just returned from a short trip to this property. Upon check in I immediately noticed that the lobby doors were really smudged up with fingerprints. Then upon entering there was a terrible smell of fried okra!?! Also their front door rug is badly stained and old!!! Staff was friendly, and helpful. We went to our room which was a... more

pros: Bed was comfortable! Nice balcony in back Cons: 1)No washcloths in room...no one in office answered when I dialed "0". I went to office....staff to busy to talk to me. 2) TV sets were many years old. TV in sitting area was dark and blurry due to old age...tried to adjust..didn't work. 3) 2 telephones in room, one didn't... more

The good; 3 queen beds, clean room etc.. The bad: Their heated pool was freezing cold and their kiddle pool was so green with algae noone was in it. The Ugly; I called front desk to ask what dinner shows were open that day. They told me a few only to find out when I booked it, there was no... more

This has got to be one of the best kept secrets in Sevierville. The suite has 3 queen beds and is very spacious. The room was very clean, smelled clean as well. The indoor pool/hotub was very relaxing, and the breakfast was wonderful. I would definitely stay here again!!! more

The pictures and info one the website were not a good example of what we actually saw. The room was very dark and was not homey. (no pictures decorations, etc.) The carpet was dirty and all of our feet and socks stayed black. The bathroom is tiny too. The sheets on one of the beds didn't look like they had... more