I have stayed twice. Great fun for family. Spend the extra money and get the kitchen. You will save money in the long run by not having to eat out. more

my stay at wilderness was awsome i went with my mom and a friend and we loved the waterpark the slides were awsome we walked outside it wus 40 degresswent back in it wus 80 i loved it and the food wus good we ate at the buffet it wusnt very cheap though i loved my stay more

First, getting up there if Sevierville is North of where you live- Take 441 through Great Smoky mtn park, but only on a weekday because you'll have to pass through Pigeon Forge and Gatlinburg. On a weekend you'll sit forever in traffic. Weekend stays I would take I-75 to I-40 to Sevierville. Now, the check in was confusing, we followed... more

My family had a great time at this resort. My boys ages 4 & 8 thought the indoor water park was awesome. The temp was 55 outside, but inside you could swear you were sitting on a tropical beach. We stayed in the River lodge which is attached to the indoor park. Our room was clean & spacious enough for... more

I read many of the reviews on this site and the negative ones don't match my experience. The hotel was friendly from reservation, to check in, to check out. Everyone was extremely nice! The life guards even played around with my kids. I did see them jump onto a couple of kids a few times , but nothing to harsh,... more

The rooms and facilities in the hotel were very clean. The view wasn't great and the location was a little far out from the shops and most restaurants. Didn't visit the waterpark while there, but it looked very cool. Probably an excellent hotel for families with kids that like waterparks. Overall, happy with our stay. more

we have a three year old that had the best time of her life. the water park was fun, the people were nice. it was 42 outside and 80 in the waterpark which was kinda neat. the park is on the the outside of town, and you do not have to worry about the traffic. they have good breakfast bar... more

The Wilderness in the Smokies was a nice way to spend fall break and my daughters 10th birthday. We were allowed to use the water park and Lodge for the day before the ck in time of 4:00pm and we used it for several hours after the 11:00am ck out time. The locker room was clean and well organized. This... more

I agree with others who have said the staff is not very friendly. The man who checked us in was all business. He didn't offer any information on the resort, just gave me my check in stuff and sent me on my way. We stayed in the hotel on the hill (not attached to the waterpark). It was clean and... more