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Econo Lodge Inn & Suites Parkside


Hotel class 2.0 of 5
7824 E Lamar Alexander Pkwy, Townsend, TN 37882
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Reviews you can trust

85% Recommend
3.5 of 5 stars 21 reviews
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By trip type
All (21)
[ Date ] [ Rating ]
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4 of 5 stars
Indiana
17 Nov 2009 | Trip type: Business

My mother and I visited in June, and we can't complain about any of those things I've been reading. Our beds were very comfortable,and the room was very clean. The breakfast was what it is--a continental free breakfast. No worse than many hotels have, and if someone is planning on a 5 star and staying in the room a whole... more

A Dump
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1 of 5 stars
USA
3 Nov 2009 | Trip type: Friends getaway

This place was a real dump. Stayed 2 nights. Left early the first day and when I returned late the room had not been cleaned nor beds made. Front desk people acted like they would rather be in Abu Ghraib than this motel-hell. Contintental breakfast was stale cereal and 3 day old donuts..yuckk. If you are a coffee drinker run... more

Nice Place
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4 of 5 stars
Nashville
9 Aug 2009 | Trip type: Couples

I am not a 5 star hotel kind of guy. If the room is clean and the bed is comfortable, I am content. If there is a free breakfast, I had pleased. If the breakfast includes a waffle machine, I am happy. The Townsend Econo Lodge met my requirements for a nice stay. The room was clean and larger than... more

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5 of 5 stars
South Carolina
24 Jun 2009 | Trip type: Couples

Twenty -five dollars cheaper and far better than the bug infested, sleazy, and rude host to boot Family Inn . The Econo Lodge is nice for families and has a great breakfast thrown in. more

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3 of 5 stars
Dalton, GA
21 Oct 2008 | Trip type: Couples
1/1 found this review helpful

If 1st impressions count for anything to me I would have walked out the door within two minutes of speaking to the front desk clerk on duty (Janet). Only one word RUDE. She actually got hateful and beratted my husband and I for not knowing the tag number of our new car! She went so far to say in a... more

Management response from
luvs2travel4fun, Customer Service Rep.

I'm sorry you had an unpleasant experience with a member of our staff. We are in the process of starting a new sensitivity training course with our front desk clerks, please be assured that this matter was handled by management.

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4 of 5 stars
South Carolina
23 Aug 2008 | Trip type: Family

Good value for the money. The hotel could use a little updating, the card key doorlocks didnt work as well as I would have liked. The breakfast was okay...not great but hey its free. The room was simple but clean and the staff was very accomodating. We had our little dog with us and it was nice to stay someplace... more

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1 of 5 stars
Wisconsin
21 Aug 2008
0/2 found this review helpful

We stayed at the Econo Lodge in Townsend, TN the 2nd week of August 2008.........on two SEPARATE occasions, the maid (housekeeping staff to be PC ) stole loose change from the top of the dresser !!! We brought this to the manager's attention........all he said was "I tell the district manager about it'..............we have multiple complaints pending with the nation... more

Management response from
luvs2travel4fun, customer service rep.

I'm very sorry that you were not happy with your stay with us. I assure you the appropriate actions were taken by the management staff in looking into this complaint, and the proper actions were taken. Please except my sincere apologizes for your unsatisfactory stay with us.

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4 of 5 stars
Virginia Beach, Virginia
25 Apr 2008 | Trip type: Friends getaway

Townsend is a nice, quiet area and although I'm sure Pigeon Forge, Gatlinburg, and Cherokee appeal to many others for various reasons, Townsend is my favorite....different strokes for different folks. On a recent hiking trip, I spent 2 nights at the Econo Lodge. I'm sure it's more expensive during the summer and fall, but I reserved a very large 2... more

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5 of 5 stars
Florida
12 Mar 2008

This motel is GREAT! The rooms are clean, the staff is friendly, and they have waffles. This is the only place that has breakfast included with your room. Nothing more to be said. Will always come back to this motel, and I will tell my friends. more

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4 of 5 stars
Duluth, GA
26 Oct 2007 | Trip type: Solo travel

Stayed here 2 nights while doing biological research in the GSM national park. Pool was nice, wireless Internet worked great. The continental breakfast was the usual fare, nothing special. There is not much going on in Townsend, and it is a very nice, peaceful alternative to noisy, over-developed, and somewhat insane Gatlinburg. Very convenient to areas on the west side... more

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Econo Lodge Inn & Suites Parkside Also Known As

  • Econo Lodge Parkside
  • Econo Lodge Townsend
  • Townsend Econo Lodge
Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882