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SpringHill Suites Houston Baytown

3.0 of 5
5169 I-10 East, Baytown, TX 77521
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SpringHill Suites Houston Baytown
Ranked #1 of 22 hotels in Baytown
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46 reviews from our community

    Trip type
Traveller rating
    34
    9
    0
    2
    1
Date Rating
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2013 via mobile

Definitely the best hotel in Baytown. And a suite for less than a regular room across the street. We've stayed here three years in a row in April. There is no reason to look elsewhere. Good breakfast, courteous staff. We will be back.

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
26 April 2013

It is great to hear from one of our regular guests. We are very glad you have enjoyed our hotel over the years, and we hope to continue hosting you! Thank you for taking the time to write about the SpringHill Suites; we love to receive feedback. We'll see you next time! More

1 review
5 of 5 stars Reviewed 22 April 2013 via mobile

Couldn't ask for better.The hotel is top of the line, very clean, and in a great location. It also has a very nice lounge, a good breakfast, a full gym, and indoor pool and hot tub. The people are also second to none.

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
26 April 2013

Thank you very much for your endorsement; it means a lot that we are able to please a hotel veteran such as yourself. As always, if there is anything we can do to improve your stay with us, please let us know. We want to continue to better your experiences with us. We will see you again soon! More

Tampico, Mexico
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 April 2013

We stayed at the Springhill Suites for my 50th High School reunion, and had all our functions at the hotel. The overall service, by all the staff, was absolutely wonderful. The evening meals for our functions were superb, as was the bar service, (the service in the hotel bar was equally exceptional). The morning hot breakfast was very good, although... More

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
26 April 2013

Thank you for recognizing our hotel, and especially our staff. They work incredibly hard, and to hear that guests appreciate them makes it worthwhile. I will make sure to congratulate everyone and let them know of your kind words. We're glad to hear that you enjoyed your time at your reunion, as that is a very important occasion. Please visit... More

Port Barre, Louisiana
1 review
5 of 5 stars Reviewed 29 March 2013

I Have been working in the area and booked mulitiple nights and different hotels in the area and no other hotel has better staff than here at the Springhill Suites, the lady at the front desk..I think her name is Jameal is always friendly and speaks as though she has known you forever, not only is the staff friendly but... More

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
9 April 2013

We greatly appreciate the feedback you have given us regarding our staff. We are extremely proud of them and how well they interact with our guests. I will pass on your review to everyone and let them know that they are doing a great job. Please visit us again when you are in the area! Best, Chris C More

Norfolk, Nebraska
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 March 2013

Our room was beautiful and so comfortable. The rooms are large with the sink and toilet in separate areas....very nice! Very clean - smelled clean and fresh! Comfort is top of the line here! I would stay here again in a minute. It's close to the airport too!

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
9 April 2013

Thank you for taking your time to leave a review of our hotel. We are glad to hear that you enjoyed our property and that you would return, should you come back to the Baytown area. We will let our staff know of your kind words; they will very much appreciate them. Best, Chris C More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 March 2013

Absolutely wonderful experience. The staff is friendly and helpful. Got a call not long after checking in just to make sure the room was acceptable and made sure we weren't in need of anything. The room was spacious. Has small living area in room, mini fridge, microwave, tv, roomy walk in closet, seperate toilet room, shower room, very fresh colors... More

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
13 March 2013

We appreciate the time you have taken to leave such detailed feedback regarding the SpringHill Suites Baytown. We are all glad to hear that you felt comfortable for your longer-term stay, and we will be glad to host you again should you need us! I will let the front desk, breakfast, maintenance, and housekeeping staff know of your kind words... More

Floresville, Texas, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 7 March 2013

Working for a mobile gang with the railroad, we stay in a lot of different places. Springhill suites is by far one of the nicest we stay at. The staff is awesome, Jameal, Lisa, Patricia are all great, the are like family! Nice rooms, very clean and comfortable. I would highly recommend a stay here, its a home away from... More

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
9 March 2013

Carl, Thank you for your review of our hotel. We are extremely proud of our staff, and I will certainly let them know they are doing a wonderful job. We will see you again soon! Best, Chris C More

Houston, Texas
1 review
5 of 5 stars Reviewed 7 February 2013

We used this site for 3 plus months as athe training site for our new safety program for our major oil and gas company. All our needs were met with a smile. I recommend this site for business meetings.

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
11 February 2013

Thank you Bill for leaving feedback on our meeting facilities; we appreciate it immensely. I will let our banquet staff know that they are doing a fantastic job. Please know that we are very proud of them and their dedication to providing the best possible customer service. We hope to continue our working relationship with you for many years to... More

Corning, New York
1 review
4 of 5 stars Reviewed 30 January 2013

Was a nice place to stay in Baytown.Front desk made it easy to reserve a room.They were friendly and helpful from the start.This is a new hotel with modern styling, hard surfaces, open plan, trendy peaceful colors and we like it! Our King bedroom was very quiet (on the back facing away from I10 and down the hall from elevators... More

Was this review helpful? Yes
Chris C, Manager at SpringHill Suites Houston Baytown, responded to this review
4 March 2013

Christopher, We very much appreciate you taking the time to write about our hotel, and we are glad to hear you enjoyed your time with us. I will make sure to commend our front desk for providing quality customer service to you. Please do visit us again the next time you are in the East Houston area! Best, Chris More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 28 January 2013

My family was recently in Baytown for a family reunion. The hotel was clean, accommodating and understanding. Our huge family essentially took over the lobby of the hotel every night, rearranged the furniture and drank our own wine. The staff didn't mention the wine but weren't crazy happy about us rearranging furniture to fit the whole family. Definitely a quality... More

Was this review helpful? Yes
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review
5 February 2013

Thank you for writing about our hotel. We strive to be as flexible and accommodating as possible. I am glad that you had an enjoyable experience at our property while you visited your family. Family is certainly one of the most important aspects of our lives, and our family here at the SpringHill Suites Baytown welcomes you to stay with... More

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Additional Information about SpringHill Suites Houston Baytown

Address: 5169 I-10 East, Baytown, TX 77521
Phone Number:
Region: United States > Texas > Texas Gulf Coast > Baytown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 22 hotels in Baytown
Price Range: ££
Hotel Class:3 star (3*)
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