We've had our reservation booked for over two months, this morning they called (five days before our arrival) to tell us that they have changed our rate from $89 per night to $129 per night AND now have a two night minimum. But, they would be glad to cancel our reservation if that is not satisfactory!!! The nerve!!! Oh, you... more

My Friends and I came to College Station for the Game. I was really suprised at the horrible reviews for this place. The hotel was FABULOUS. Way better than I had expected. The Restaurant had delicious food and was very comfortable and welcoming. It was at the corner of University and Texas, but the hotel was really quiet. It is... more

We were in College Station July 9 & 10 th for the Annual 7 on 7 football tournament. My husband booked us a room for two nights at the Plaza. He wanted to stay somewhere nice and away from all the kids participating in the tournament. We had never been to College Station and was not sure where to stay.... more

This was a great place maybe 20+ years ago. Today is another matter all together. Not to belabour will simplify: Badly understaffed No managers on duty No Air Conditioning in restaurant or conference rooms Only one, ONE! ice machine on ground floor Buffet food left so long without refreshing some was dried out & some was mush Public restrooms unavailable... more

One ice machine for 20+ floors. Bad unfiltered water! Over 80% of the equipment is broken or at least not working correctly. With 90+ degrees outside we were more comfortable there then in this Hot-house!!! Many of those in our group had lost reservations, had to be mored 2, 3 or even 4 times because the rooms weren't liveable! Should... more

THIS hotel is managed by someone that doesn't want to manage a hotel or totally doesn't care. Air conditioning in meeting rooms doesn't work, plugged toilet in public rest room never unclogged for two days. Fire doors to elevator lobby blocked open with wood. mold and mildew throughout. userious charges on unsuspecting guests. no on duty maintence or janitorial staff... more

We arrived at the Plaza on Friday, May 29, to first be over charged of discount rate for the conference we were attending. Went to room, "with key" like regular key, no magnetic card and the room was unbelievable. No closets, no counter space in bathroom, ceiling over shower was completely covered in black mold (have pictures to prove to... more

First thing was a terrible moldy, musty odor in the lobby that was throughout the hotel. Changed rooms three times, Air conditioner did not work in first, asked for first floor was told no rooms available although there were only three cars in the parking lot at 9:00 at night (my first clue!) Ended up on first floor! Second room... more

I had no a/c, hot water, or phone even after changing rooms several times. Manager promised a reimbursement on 102.35 and have yet to get it after several phonecalls. more