My fiancé and I are extremely disappointed in this hotel. First of all, we went the same weekend as a Dallas Cowboy football game and were surprised that it was not staffed properly for that weekend. There was a very long wait to check-in to our room, and the front desk was very crowded and disorganized. The bar was a... more

was staying here as part of a sports tour for the cowboys game and for the stars game at the aa arena. The pickup from the airport was ok and very quick and they also took you for free for a 3 mile radius and that included Texas stadium and also to the TRE station. On game day there is... more

Check in was great. Shuttle service is great except on weekends when they ususally have college teams stay here and then al lthe attention goes to groups and not family nor individual travelers. There is availability of adult programming on the TVs, but don't weaste your money. The walls are very thin so you can hear EVERYTHING!!!! I mean, you... more

The purpose of our trip was to go to the Dallas Cowboys game (Vs. Eagles, Monday night game)... Pros: - Free shuttle service to/from airport, free shuttle anywhere within 5-mile radius is free - bed & pillows were comfortable - free happy hour from 5PM - 6:30PM - free breakfast buffet (good variety) - bathroom goodies are from Bath &... more

You can probably discount the really negative reviews from 2007, as the Elegante is under new management and is being renovated in mid-2008. The hotel isn't great, but it's not terrible either. The A/Cs are on the wall, not central, so they're rather loud, but the rooms are clean, with good free Internet (about 1700 kbps, not fast, but faster... more

I stayed at this hotel for a long business trip. First I will say that the staff was very friendly. I was picked up at DFW in a reasonable time and check in went smooth. The room itself was clean and the bed was comfortable, but that was about it. The property is in need of an update. The building... more

Having stayed in this hotel under previous ownership, I can say that the renovations are incredible. The rooms are spacious and the beds comfortable. The customer service was GREAT!! My husband would have been impressed by the granite Ten Commandments in front of the hotel! I travel to Dallas on business a couple of times a year and would stay... more

After a long trip from Scotland we had the pleasure of staying at the Elegante. The staff were first class & the room spotless, I would recommend this hotel to anyone. We read previous reviews before we left, which gave us concern but these proved to be completely unfounded. more

I have never received service like I received at the Elegante during my four night stay. The staff bent over backwards to ensure that I had everything that I needed. We were in the lobby on our way to dinner and were trying to figure out how to get to the restaurant. An employee saw us struggling with directions and... more