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All 185 Dallas hotels

Adolphus Hotel

4.0 of 5
1321 Commerce St., Dallas, TX 75202
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84%
Ranked #13 of 185 hotels in Dallas
Most recent review
5 of 5 stars Reviewed 17 June 2013
WednesdayNightGirl McKinney, Texas
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1,271 reviews from our community

Traveller rating
    806
    265
    103
    56
    41
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Families
155
 
Couples
435
 
Solo
108
 
Business
423
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
McKinney, Texas
Top Contributor
120 reviews 120 reviews
8 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

Last summer my son's wedding weekend was spent at the Adolfus. What a great weekend! The rooms were fabulous -- so spacious and well-appointed. The location was perfect - we hosted the rehearsal dinner right around the corner at the Iron Cactus. The wedding reception was at the Hall of State at Fair Park, and it was an easy 10-minute... More

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See 2 more reviews by WednesdayNightGirl for Dallas
Norman, Oklahoma
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

This was my first stay at the Adolphus. We were attending a wedding in downtown Dallas so the location was excellent. The room was beautiful. The bed and pillows were very comfortable. The staff was friendly and helpful. We had two issues, the first was minor: our room phone was cordless and dead as could be. We had to use... More

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
17 June 2013

Dear Guest, We appreciate your recommending The Adolphus, in spite of our flaws. Our engineering staff are diligently working on reducing the water temperature. The water comes from a city water source, and, as you can imagine, it is a challenge to keep it cool in the hot Texas summers. Thank you for tipping the wait staff for delivering the... More

Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 12 June 2013 NEW

This is a beautiful hotel and it is a perfect location for my travel needs. I stay there often but am thinking of moving on because the room service food borders on inedible. Very limited menu. The food is similar to what is served in the Rodeo Bar downstairs. The limited choices wouldn't bother me if what they had was... More

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
14 June 2013

Dear Guest, Thank you for your compliments and your insight. We appreciate knowing where we fell short of the mark. You can be sure that these issues will be addressed, posthaste. They are all within our control, and we apologize that we disappointed you. Our management and staff hope you will give us another chance to shine. Sincerely, David More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 9 June 2013

Good location and beautiful room. Took a while to find a light switch. Nearly tripped over stand strangely blocking portion of bathroom doorway. The burning issue was something I've never experienced in decades of business travel: shower water that offered 3 options: too hot, way too hot, and scalding. After trying every combination I could, I filled the tub with... More

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
11 June 2013

Dear Dave, We appreciate your compliments and thoughtful feedback. Your insight is very helpful. Our engineering team checked the water temperature after your stay and found it to be within the acceptable range. Preventive maintenance crews are monitoring mixing values in all guest rooms to ensure that what you described does not occur. We take the comfort and safety of... More

Nashville, Tennessee, Usa
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 June 2013 via mobile

I usually opt for more modern, sleek hotels, but the historic Adolphus drew me in. The main complaint I have about this place is that the suite we stayed in was really outdated. That said, I heard they're remodeling this summer. The staff was really friendly and helpful. Our floor, the 21st, smelled like a sewer. We never could figure... More

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
10 June 2013

Dear Lauren, Thank you for your kind words and terrific feedback. We appreciate it so much. All of us look forward to your return. Cordially, David More

Tulsa, Oklahoma
1 review
4 of 5 stars Reviewed 6 June 2013

We stayed at the Adolphus during the ASTD International Conference and Exposition in May 2013. Great staff! Great service! Amazing historic architecture! Good value. Many food choices in walking distance, as well as great food at the Adolphus.

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
8 June 2013

Dear Walt, You are most kind to share your recent experience at The Adolphus. Other travelers will appreciate your guidance and tips. Our management and staff are grateful for your high praise. We are delighted that you had a grand time. Thank you! Best regards, David More

Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 June 2013 via mobile

Stayed here on Saturday June 1st. Our room was an executive king on the 21st floor. This hotel is about 100 years old so it's neat to see the brass escalators and dark wood everywhere. Our room was very spacious and quite comfortable. There's plenty of restaurants and bars within walking distance. This is a nice very nice hotel overall.

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
8 June 2013

Dear Guest, Thank you for your kind recommendation. We appreciate it very much. Warm regards, David More

1 review
5 of 5 stars Reviewed 4 June 2013

The Adolphus has excellent customer service and atmosphere. The suite was the perfect size and had all the accommodations we needed. The staff was great and made sure we had everything we needed and even told us some history about the hotel. I highly recommend staying here if you're planning a trip to downtown Dallas.

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
5 June 2013

Dear Guest, What a beautiful tribute to our staff! Thank you for recommending us to other travelers. It means the world to us. Kindest regards, David More

New Jersey
Top Contributor
52 reviews 52 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 June 2013

I spent one night here on business and was very pleased. I had a huge room on the top floor and it was lovely. The downstairs public areas are also quite nice. The bed was comfortable and nice feather pillows. The only pause was a low check-in because there was just one woman on duty. I'd come back here in... More

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DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
5 June 2013

Dear Guest, We appreciate your taking the time to pay us a compliment. It was a pleasure having you with us. All of us look forward to your next visit. Cordially, David More

Dallas, Texas
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 June 2013

I worked an event at this hotel 3rd week in April. The entire team is a dream to work with. They are not only attentive but service minded. We wanted for nothing. The lobby is gorgeous and rich with history. The meeting space pleasant and functional. I do find it interesting though the hotel hasn't done much in regard to... More

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See 3 more reviews by K C for Dallas
DavidDavis, Director of Public Relations at Adolphus Hotel, responded to this review
5 June 2013

Dear Guest, We are most grateful for your high praise and thoughtful observations. Your comments will help guide the planned refurbishments. Thank you! Warmest regards, David More

 
 
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Additional Information about Adolphus Hotel

Address: 1321 Commerce St., Dallas, TX 75202
Region: United States > Texas > Dallas
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 185 hotels in Dallas
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Adolphus hotel is an urban classic, with Lone Star tradition and cosmopolitan style. Travel + Leisure readers voted it one of the top 10 large city hotels in the Continental U.S. and Canada. The latest Zagat Survey ranks the hotel's French Room the #1 restaurant in Dallas for food, decor and service.Main Street entertainment and nightlife just outside our doors! ... more   less 
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