Stayed at the Omni for 4 nights on business. A prior reviewer hit the nail on the head about noise coming from the elevators. My room was probably 6 or 7 doors down from the elevator and you could hear loud humming as the elevator went up and down ALL DAY LONG! Granted, it was less frequent late at night... more

I stayed here once for work. Check in was nice and easy. The rooms are set up perfectly for business travelers, and the rooms are little larger than regular hotel rooms. The outlets to plug stuff in are embedded into the work desk, so you don't have to get on all fours to find a plug..which was real nice. The... more

Let´s look at the positive side of this place: The food - and service around the food - is consistently great, the rooms are seriously spacious and the staff is really friendly. But I would never recommend this place to anyone, really. This city hotel is in the middle of nowhere, in a bad sense. It´s placed right at the... more

The hotel was clean and the rooms were spacious; however, I expect more than that from the places I stay. I was 11 rooms away from the elevators and could hear them all night long, which made it difficult to sleep. The first night I ordered room service which was not good at all. I ate in the restaurant, everyday... more

When we checked in, there was a mix up. Our key opened a room that hadn't been clean. When I returned to the front desk, you'd think I was reporting a major crime. Apology after apology, immediate upgrade to a room on the top floor, followed by more apologies. Hey, stuff happens but they bent over backwards to fix it.... more

We spent the weekend here while we toured Dallas with our young children. It was a nice location, kind of far away from town, but not too far. The hotel is very nice, the room was huge with 2 queen beds and a large bathroom. We enjoyed the pool a lot. more

My husband and I celebrated our first year anniversary and stayed at this hotel. We spent three nights in the king deluxe room, it was very spacious and modern. The staff was very helpful and friendly, the hotel is located near beltline, which has some shopping and lots of restaurants. We were also very close to the Dallas Gallaria that... more

I book two to three dozen conferences a year around the country and the staff at the Omni West were the very best to deliver exactly what I asked for but more. Their attention to detail and professionalism exceeded my expectations. I will look for other Omnis in other cities due to the fact that the Omni West was so... more

My wife and I travel to Dallas 5-7 times a year to get away and maybe do a little shopping and dine at a new restaurant (or an old favorite). This property is becoming one of our favorite places to stay. Approaching from the freeway, the surrounding area is definitely unimpressive but the hotel sticks out like a sore thumb... more