As a preface, let me say that my husband is an extensive traveller and a Platinum member with Intercontinental Hotels for years. He really likes the service at the Holiday Inn Express hotels. That being said we choose this hotel for closness to the train going downtown so I could have the car. The front desk staff, with 2 exceptions,... more

This is the worst hotel I have ever stayed at by far. The staff members Lester Keller and Moe are the worst. They have an inflated sense of self worth and do not feel the need to provide any customer service. Lester is at the front desk and it is an understatement to say how un-helpful he is. He does... more

Well, the first room I had a funky smell. That room was in the tower. After that I was given a room next to the pool. I am glad to say that it didn't have the issue with a funky smell but it did have a problem with ants and the carpet was pretty nasty. This may have been renovated... more

Stayed here on business because my colleague and I were going to share a rental car and it was simply the easiest way to go. Next time I will stay at the Omni up the road (my usual stay) or the Crowne Plaza which I stayed at last time (which had the most comfortable bed ever but wasn't quite as... more

We stayed in this hotel one night because it was close to the Galleria Mall where we met friends for the day. As soon as we opened the door (on the top "executive member" floor) we smelled mildew. The carpet was damp and it was obvious there had been water damage in the room. We should've asked to change rooms,... more

This is a nice hotel,very basic,nothing outstanding.It was clean and very quiet even though it was packed all the days we spent at it.The parking lot was always full at night but it was very quiet all over the hotel.The rooms are very spacious. We do not have anything to complain about.The best thing is the location.Did not go to... more

I like the swimming pool, my family have a great weekend to stay, thanks for all service & customer help! will come back again more

Avoid this hotel. If you scroll down, you'll see that this is my second negative review of this hotel in just over a year. I stayed this second time because the manager gave us a great discount after last year's experience, and I was prepared for the slightly outdated rooms and minimal services. What I wasn't prepared for, however, was... more

We stayed at this hotel for 2 nights from 13th January to 15th January 2007. The room was a good size with a king size bed and balcony overlooking the pool and car park area. The room has no fridge or microwave but has an ice bucket and coffee maker. There is only in room dining for breakfast. They have... more