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Hilton Dallas Park Cities

3.5 of 5
5954 Luther Lane, Dallas, TX 75225
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Hilton Dallas Park Cities
Ranked #58 of 184 hotels in Dallas
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63 reviews from our community

    Trip type
Traveller rating
    20
    27
    10
    5
    1
Date Rating
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013 NEW

Our stay started with us checking in and our room not ready, the agent telling me I could breastfeed in the toilet when I asked if there was a place I could go with my son and then valet helping others but not us with our luggage to our room. We ended up walking to a nearby restaurant for lunch... More

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Oklahoma City, United States
1 review
5 of 5 stars Reviewed 10 May 2013

I visited the Hilton Dallas Park Cities on business and was extremely pleased with my stay. I arrived late (9:45pm), had a speedy check in and went directly to the fitness center. The facility was very clean and spacious and I thoroughly enjoyed the Hilton Precore equipment. I wish I could remember names of those employees who went above and... More

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Review collected in partnership with Hilton Hotels & Resorts

Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 of 5 stars Reviewed 8 May 2013

This is a first class Hilton, better yet, it sits in front of a beautiful, upscale, safe residential neighborhood with quiet streets. They have running maps at the front desk with different distances mapped out (one of the valets provided some helpful tips on the route). I ran 5 miles zig-zagging back and forth through the neighborhood, and it was... More

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Atlanta
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 26 April 2013 via mobile

If you want a perfectly adequate stay and this hotel is near your destination, this hotel is just fine. Although the lobby is unexceptional and the rooms above average, the service is excellent. If you can get a good rate - under $200 a night - plan on a nice experience. The gym is minimal and the pool small but... More

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Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 19 April 2013

Has been my first pick in Dallas for Thirteen years. No longer. Room and lobby upgrades dont warrant higher rates. Expensive valet parking only - not prompt either, no room available at check-in, slow bar service... Shame.

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henry a, Front Office Manager at Hilton Dallas Park Cities, responded to this review
13 May 2013

I appreciate your review of your recent stay at our hotel. Our guests expect a high level of service, and sincerely apologize if we did not meet your expectations. The complete renovation of the Hotel was done to provide our guests with the highest level of quality Hilton guests are acustomed to. We feel our rates are very competitive for... More

Carrollton, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 17 April 2013

We're locals who wanted to use Hilton points for a hotel a short taxi ride away from a music venue (Granada on Greenville Ave). We have a lot of points so we splurged on the Presidential Suite. Check-in was fast and friendly. When the bellhop opened the door to the Presidential Suite and I could not see the end of... More

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See 5 more reviews by PlainGirl for Dallas
San Diego, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 April 2013

The top floor has great views, but some of the rooms there also are very noisy during the night. I was awakened during the night by loud machinery that is apparently on the roof. The hotel finally moved me to another room about 4:00 AM, but it is no way to get a good night's sleep.

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Review collected in partnership with Hilton Hotels & Resorts

henry a, Front Office Manager at Hilton Dallas Park Cities, responded to this review
13 May 2013

Thank you for your feedback from your recent stay. I am sorry you did not get a good night’s rest during your stay with us. I understand this is very important in order to have a productive day. We will work with our maintenance department in order to isolate this issue and find a resolution. Thank you for bringing this... More

Dallas, Texas
1 review
2 of 5 stars Reviewed 16 April 2013

We stayed at the Hilton Park Cities last week-end, and we want to comment on the poor conscierge room. If you are a gold or platinum Hilton member, pick another Hilton in the area because it's way below par for a Hilton. We inquired about the complementary breakfast and were told it ran until 11 am on Sundays. We went... More

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henry a, Front Office Manager at Hilton Dallas Park Cities, responded to this review
13 May 2013

Thank you for providing us feedback regarding the Executive Lounge. We most certainly offer food and beverage throughout the designated times and sincerely apologize for the lack of service when you arrived. We are addressing this with our food and beverage department and will ensure the quality of food in the lounge is up to par with what is expected.... More

Scottsdale, AZ
Top Contributor
172 reviews 172 reviews
42 hotel reviews
Reviews in 46 cities Reviews in 46 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 16 April 2013

This hotel does not have a Hilton feel. You feel like you're at a nice boutique hotel. It's a smaller, but busy property. Very comfortable rooms with nice linens and a great bed. Clean and fresh. Wonderful location within walking distance to a nice downtown area with plenty of restaurants ( try Hillstone). Quick valet parking. Nice staff. You will... More

Was this review helpful? Yes 1
See 5 more reviews by laplume9254 for Dallas
tulsa, ok
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 April 2013 via mobile

Stayed here for one night. Excellent boutique hotel. Large rooms with nice bathrooms. Very comfortable beds and pillows. Convenient location to shopping, restaurants& the highways. I would definitely stay here again!

Was this review helpful? Yes 1
 
 
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Additional Information about Hilton Dallas Park Cities

Also Known As:
Hilton Dallas Park Cities Hotel Dallas
Hilton Dallas Park Cities Hotel
Hilton Hotel Dallas
Hilton Dallas
Hilton Park Cities Hotel Dallas
Dallas Hilton
Address: 5954 Luther Lane, Dallas, TX 75225
Phone Number:
Region: United States > Texas > Dallas
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#55 Business Hotels in Dallas
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hilton Dallas Park Cities is a Four-Diamond boutique hotel between Highland Park and Preston Hollow neighborhoods, north of downtown Dallas, and minutes from SMU, Love Field and DFW airports, and NorthPark Shopping Center. Hotel is within walking distance to Preston Center with over 180 retail, dining, and nightlife destinations. Hotel features 224 rooms and 46 executive rooms, roof-top heated pool, 2,000 sq ft fitness center, restaurant and bar, and 12,000 sq ft of meeting space. ... more   less 
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Hilton Dallas Park Cities
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