Not sure what everyone's problem is....sure, the entrance is a little tricky. Hint: it's behind McDonalds. But the hotel room was very clean and updated. The King bed was comfy with awesome pillows and a nice comforter. Everything was working. The large flatscreen TV didn't have HD channels, but a nice TV, all in all. Loved the oversized shower head.... More

Nice rooms and very nice breakfast- great chef! However we had such trouble finding out how to get into town without a car. The reception ladies we asked didn't know and were not overly helpful at all. A very helpful guest could tell we were struggling and told us about the DART trains and buses! This was never even mentioned... More

I travel to Dallas about 10 times a year and had always stayed at the Best Western. It was always a good place to stay, not super nice but clean and safe. A few months back I noticed that the ownership of this property had changed and was told that they had "big plans" for the property. Those big plans... More

I was in the Dallas area for two nights and ended up in two different hotels; don't ask why. The first already already merited a lousy review on TripAdvisor. The second? Not much better. This hotel was hard to find (even though its address was a major freeway, the actual hotel entrance was on a different street), service was adequate,... More

good hotel and excellent breakfast. the staff are very courteous. very helpful and easy to access the various landmarks of Dallas. I enjoyed my staff and will definitely go back. you need to try their breakfast buffet.

Let me begin by saying that I write many more good reviews than bad. Unfortunately, today, this is not the case. I attempted to use the website to book two rooms, one smoking, one not, both with king sized beds and both downstairs near one another. The website would not take our reservation (even though I was registered in as... More

My husband and I travelled from Ontario, Canada to Dallas, Texas and stayed at this hotel from April 24th - April 29th. Check- in was fast and easy. We got a decent deal on Expedia which made this hotel a steal. Our room was spacious, bed was comfortable. Bathroom was a decent size. Hotel is located conveniently just off the... More

The bed was comfortable, and the room was nice and clean. I enjoyed the 24 hour fitness facility. The breakfast was very good with an array of choices. Besides the check in clerk at night which was rude and lacked customer service skills, everything else was very good. The lady at the front desk must learn to smile and to... More