1st off after paying in full on Hotels.com they required a CCard,I asked why they said in case of incidentals. Got to my room had an Email saying they charged $50 to my card.(BTW 5 -10 business days to clear after released from hotel) Now some of the money that we were going to spend shopping tied up on hold... more

We stayed 2 nights at the Best Western. Pros: check-in was quick, about 5 minutes; breakfast was wonderful; location was great for our needs; close to a restuarants and stores. Bed was comfortable and cozy; liked the color palette of the room. Cons: There were anys in our room on 2nd floor. Called a technician, when we showed them to... more

We stayed here for 3 nights and found it a very relaxing. Outstanding service from the staff. Comfortable rooms with upgraded bed and shower. Good internet access also more

We were visiting our son and his family so we stayed here. When I made the reservation I requested a non-smoking room and verified that with a telephone call to the reservation center. Our plane was very late so we also had guaranteed late arrival. They gave away our non-smoking room and only had a smoking room left. Bad smell!... more

Just a room. Room a little dated. Bathroom rather small. Breakfast buffet ok. Staff nice and helpful. more

EXTREMELY great location of an upscale Best Western Hotel. I use this hotel all the time when I come in to Dallas for Business. The pillow top mattresses are just fabulous and the feather pillows as well. more

I stayed at the Best Western Hotel-Dallas while traveling for business and I must say that this is by far the best hotel I have stayed at in a long times that even gives the Hilton & Holiday Inn hotels a run for their money. Their beds were so comfortable that I have slept better in this hotel than any... more

I was very impressed with the service I received at this hotel. The customers service desk was very acomindating. The beds are very comforable, I looked forward to going to bed every night. I will book this hotel next time I'm in the Dallas area. more

This hotel just went through a very nice upgrade. I stayed here on business and was pleasantly surprised at the improvements. My room was clean, the staff was wonderful. I enjoyed the on-site restaurant, which had good food and excellent service. I had a TV problem, called the front desk and maintenance had it fixed in 10-minutes! I travel regularly... more