I stayed here while on a business trip for a week in Dallas. The staff are very friendly and very helpful. There is ample free parking right in front of the hotel, and you can either eat in or drive/walk to a couple of nearby places, including the Galleria. The lobby of the hotel is very nice and they even...
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My husband & I spent Sun. eve. as an "intown getaway" here. Mon. was the MLK holiday . This hotel is smaller than many Embassy Suites,, only 6 floors total. I really liked the smaller feeling. The rooms are the same size, with the usual amenities. We used the fitness room, it was really cold & I was glad I...
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Not the largest nor the best Embassy Suites but very nice. The breakfast had no buffet which made the wait for hot food a minor annoyance. The evening Happy Hour was very nice and attended by many of the guests. The room was very clean and nicely appointed. A little pricey but the location probably demands it. Helpful, friendly staff.
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This was an enjoyable place to stay. We arrived to the Hotel late Friday night (After 12am) and were greeted with a warm welcomes by both the front desk person and a late night housekeeper. Both people made us feel immediately welcomed and at home.
Love Embassy for their suites, it is always nice to have the extra space.
We...
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Very clean and good staff. Excellant breakfast. Close to Galleria and other locations. Had a security guard at night. Needs a smokers outpost out side the front entrance to let smokers deposit thier cig butts instead of having to throw them on the ground. Nice pool and hot tub.
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We stayed here recently for both Business and Pleasure. We checked in on Wednesday ( 09/28) and checked out on Friday (09/30), We then checked back in on Friday (09/30) and out Sunday morning (10/02) keeping our business and personal stays separate. I heard the desk clerk tell the Housekeeper (Amanda) we were a "stay over" and to clean our...
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Thank you for the feedback, and I apologize that things were not handled in a more effective manner as you noted. In this case, miscommunication, or rather a lack of the correct communication amongst the housekeeping team overall, played a major role in the frustration you experienced. Additionally, the daily housekeeper should have replenished the tissue box in a more...
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my husband and I went there to enjoy a night away from the kids. The cocktail hour (5:30-7:30) was great. We had three drinks each. Our room was on the top floor and never cooled down below 74. I like my room cold. When we checked out, we told the front desk about the room being warm and he said...
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Thank you very much for the feedback and constructive comments.
I apologize that I, nor the duty manager, were not available to speak with you during your stay. I did check the log to check any trend of A/C unit issues during the month of June, and it appears to have been an isolated incident with the particular unit in...
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We stayed here the first weekend in August as we were in town to see FC Barcelona play Club America at Cowboy Stadium. While it is north of Dallas, it is a good location with great shopping near by and easy to get to Cowboy Stadium, downtown Dallas, as well as Fort Worth. Rooms were big and clean. Staff was...
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This is a good hotel, we were there for our wedding aniversary, they told the shuttle driver to take us to a good restaurant to celebrate. We had a good time.
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Love the hotel. Swans in the indoor fountain were a great touch of romance.
I will stay there again.
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117 Reviews
190 Reviews
