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The Westin City Center


The Westin City Center
Hotel class 4 of 5
650 North Pearl Street, Dallas, TX 75201
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Traveller Reviews

68% Recommend
3.5 of 5 stars 64 reviews
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By trip type
All (64)
[ Date ] [ Rating ]
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2 of 5 stars
dallas diva
7 Jun 2009 | Trip type: Couples

We are starwood platinum and received and upgrade to junior suite. The staff at desk was polite and we quickly went up to our room. The trouble started before we even got in. The door was kicked and scuffed at the bottom. The room was large but very dark only one small window. As I looked around I thought motel... more

Management response from
Guest Service, Guest Services Agent

We do apologize for the inconveniences that you have experienced during your stay at the Westin City Center. We thank you for your constructive criticism of our hotel. It is through guest comments that we are able to improve our hotel and our service. Our hotel is centrally located with easy access to shops and restaurants whether walking, taking advantage...

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5 of 5 stars
MN
13 May 2009 | Trip type: Business

This was a business trip for my husband, leisure for myself. I was very impressed with every part of the Westin City Center hotel. I had never been to TX before & think this location is perfect for those that want to visit the many wonderful places Dallas has to offer. We walked all over the area and also enjoyed... more

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5 of 5 stars
LA
21 Apr 2009 | Trip type: Solo travel

I booked this trip through hotwire, so imagine my delight when I arrived to find an ice-skating rink in the hotel!! In Dallas, Texas! It was like waking up Christmas morning expecting a nice warm pair of wool socks and getting the socks and a safari! One of the best hotels I have ever stayed at. Perfect in all ways.... more

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5 of 5 stars
Saint Louis, MO
19 Apr 2009 | Trip type: Solo travel

On my first-ever trip to Dallas, this hotel really fit my needs. For starters, I was going mostly to see the King Tut exhibition at the Dallas Museum of Art (DMA) and the Sixth Street Museum in the West End area of Dallas. Also, I had no intention of renting a car. The Westin is in the Arts District of... more

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4 of 5 stars
USA
16 Mar 2009 | Trip type: Couples

We just got back from the Westin City Center. The rooms were a nice large size with a comfortable bed and very clean bathrooms. The hotel has an ice skating rink (if you bring the kids) and is close to everything dowtown. The staff was friendly and helpful and we enjoyed our stay. The bath supplies are a wonderful white... more

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4 of 5 stars
Maplewood, N.J.
30 Jan 2009 | Trip type: Business

I was in Dallas for business in December 2008. Check-in was easy and quick, and they accommodated an early check in. They also told me how to walk through the skywalks to the office building where I was having my meetings. The room was functional. I was a little frustrated that they only brought a laundry bag for the first... more

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3 of 5 stars
dfw
1 Jan 2009 | Trip type: Couples

Booked through Priceline for New Year's Eve. Location worked well to take train to West End / Victory Plaza / Stars game. Check in was uneventful, valet parked the car. Valet was backed up, but no big trouble. He did give us a heads up that it would probably be 20 - 30 minutes the next morning, so that helped.... more

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3 of 5 stars
Sydney, Australia
9 Dec 2008
1/1 found this review helpful

Our hotel room in the Westin was very nice, and probably worthy of four stars. However, the hotel is attached to the very tacky and dated "Plaza of the Americas" in the dead and boring downtown area of Dallas. Probably this is a great choice if you're staying for business, but we were just having two nights in Dallas while... more

Very Average
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3 of 5 stars
Houston, Texas
28 Oct 2008 | Trip type: Couples
2/2 found this review helpful

Booked this hotel through Priceline. Paid $93 with taxes. Got to the hotel around 11 p.m. and it seemed like no one was staying there. The hotel is connected to a "shopping" area. I think maybe 10 years ago it was really nice, but you could tell things had been pretty slow around there for a while. The "shopping" area... more

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3 of 5 stars
Arkansas
25 Oct 2008 | Trip type: Couples
2/2 found this review helpful

I booked this 4 star listed hotel on priceline.com. For the price I paid, it wasn't bad at all. The list rate was 269 dollars. For that price, this hotel is not worth it at all. There was little to no decorations on the wall. The toilet was dirty upon arrival and it certainly was not a "heavenly" bed. The... more

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The Westin City Center Also Known As

Address: 650 North Pearl Street, Dallas, TX 75201